2/10 - Tồi
Cajetan
20/05/2024
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I felt truly unsafe at this hotel and despite booking for 3 nights I left after reviewing the property and the room. There were only about 5 cars in the parking lot but one was half stripped and burned out. The one guest I saw looked like he was on very heavy drugs. The pool was not open and looked it it had not been in a long time. There were numerous places where the overhead concrete in outdoor walkways was crumbling - and if a new piece fell it could have hit my head and killed me. Lastly the window in my room had been shot out. It had two bullet holes in it and a partial repair. It had plexiglass installed inside of the broken glass. I left and came back the next day to ask the manager for a full refund. He was not there and I showed the pictures to the person at the desk. Although the Expedia rating was not that high (about a 6.4 when I booked) I felt it was high enough for my budget and needs for a simple room. In my view the rating should be about a 2 or a 3 and clearly a lot of bogus reviews are propping up the overall score. Management never got back to me and I just called corporate to share the details and request a refund.
Cajetan
Lưu trú 3 đêm vào Tháng 5, 2024