Search Hotels Near Johnson Island, West Point

"Toilet constantly running. Shower constantly dripping. Toilet rim had poop all splashed on it. Staff at check in was rude and dismissive. Staff at checkout was very pleasant. However the maid was yelling at us about having a pet and not a service animal. She refused to give us her name so I did take a picture of her. I'll need someone to contact me about this before I need to take an alternative route about the situation. This maid committed a federal offense."

"Staff was ok, but we did them arguing with each other. Breakfast was ok, didn’t seem very fresh. The rooms were good although it would've been nice if housekeeping came by to empty garbage & offer clean towels for us. I was told when booking the hotel that there was a spa but there wasn't. "

"Loud music and people hanging out in the parking lot after 10pm. Police came after they left. Around 11:00 it all started again, waking us up. Front desk said they would call police but loud music just kept going. I went outside out of bed and confronted a kid in his car and he yelled obscenities at me and accused me of not asking politely for him to turn off the music. I told him most people were trying to sleep and he didn't seem to understand what I meant. Terrible night's sleep in a really comfy room. (One other thing, there was a dirty brown towel hanging from the bathroom door)"

"The room was clean and the staff were very friendly and professional. Parking was adequate, but well lit at night. Our biggest complaints have to do with the bathroom in the room. The shower had been recently replaced or renovated, so the drywall around it was not finished. There was nothing inside the shower to hold soap or shampoo. Also, the bathroom door was missing screws on one hinge. Even with these issues, I would stay here again — it was good value for the money."

"Could you add some donuts to the menu?"

"Yes"

"Staff was great! Everything was great! Best property we’ve stayed at in a long time! Excellent!!!"

"soso breakfast"

"I went to the location and found out that the pool was out of order. I had received half a refund back once I complained."