2/10 - Tồi
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23/10/2019
Thích: Sạch sẽ, tiện nghi, dịch vụ
Không thích: Nhân viên & dịch vụ
I stay at this hotel often but this time I am very disappointed with the service of staff and the state of the room when I checked in. Worse, the room is a higher priced one with a window. The problem is that there were no curtains at the window. When I approached the receptionist, she called out the guy who does laundry and scolded him for not informing her that there were no curtains. He apologised saying that he washed the curtains because other customers complained that it was dirty. The receptionist suggested that he used one of the clean towels to close the window. A fellow guest joked that I could give a free show. The window faces level two of other shophouses and a side street. The guy then proceeded to get a trash bag and wanted to tower back instead. The towel barely covered the whole stretch of window. So I said I still the towel and the trash bag to cover the whole length of the window. It left me feeling that I have been treated like trash because it seems ok that I bathe naked with others able to see me through windows without curtains. I am not going to stay here again.
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Lưu trú 1 đêm vào Tháng 10, 2019