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Nhận xét về Hotel Americano

2.5 out of 5
Hotel Americano
Av. Fundadores y Calle Machala, Joya de los Sachas, Orellana

Nhận xét

6,0
Đánh giá 10 - Xuất sắc. 0/1 nhận xét" "
Đánh giá 8 - Tốt. 0/1 nhận xét" "
Đánh giá 6 - Được. 1/1 nhận xét" "
Đánh giá 4 - Kém. 0/1 nhận xét" "
Đánh giá 2 - Tồi. 0/1 nhận xét" "

6,0/10

Sạch sẽ

6,0/10

Nhân viên & dịch vụ

6,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

6,0/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Petra

Not great, not terrible
Forgetting that they refused to accommodate us at the first attempt saying that they removed our booking without canceled it and they wanted us to pay double price, it was resolved thanks to the customer service and our further stay was without any issues. Hotel has good facilities, free parking, swimming pool, our room was spacious. It has only cold water, but it was bearable considering a heat outside and our room was located on the side of the busy street, without double glassed windows (I think almost uncommon in Ecuador) we heard all the traffic noises. Also if they want to reach clients outside Ecuador, they need to improve their behavour towards customers.
Lưu trú 2 đêm vào Tháng 5, 2022