2/10 - Tồi
Yvette
Đi cùng bạn đồng hành
18/06/2024
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ
The room is nice but the management of the property and staff is poor. The office closes at 5:30 so if you need something or help you won’t get any. There is a portable AC unit in the room that is locked and you must pay staff extra so they can come unlock it. I arrived at night so there was no staff that could unlock it and the room gets HOT & we could not sleep. I brought up the issue with the front desk person how it was never communicated to me that I had to arrive before 5:30 and about the AC unit and the woman just got defensive and blamed me saying I should’ve called to make sure everything was in place. I mean isn’t that their job to keep you informed?! Anyway there are better places to choose from so avoid this place. Also I don’t suggest going to the cafe nearby either, you’ll be waiting forever.
Yvette
Lưu trú 1 đêm vào Tháng 6, 2024