Dear Wally, Madison,Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our delicious breakfast and found our pool villas to be beautiful. Your compliments inspire us to continually offer a luxurious and memorable experience for our esteemed guests. We are always striving for excellence and your positive feedback helps us in this pursuit. We are excited to welcome you back on your next visit for another memorable stay.Warmest Regards, Vichit W. Hotel Manager

Dear BIANCA,Thank you for the outstanding review and the perfect rating. We are thrilled to know that our staff made your stay memorable. Your kind words will surely motivate them to maintain the high level of service. We hope to have the opportunity to welcome you back on your next visit, ensuring another amazing and excellent stay with us. Your satisfaction is our top priority.Warmest Regards, Vichit W. Hotel Manager

Dear vincent,Thank you so much for your fantastic rating and positive feedback! We are overjoyed to hear your stay was close to perfection. Here at our hotel, we endeavor to provide the best experience possible. We'd love to have you back for another exceptional stay!Warmest Regards, Vichit W. Hotel Manager

Dear Ming Keen,Thank you for the perfect rating! We are thrilled to know that your experience with us was excellent. Although you didn't provide specific comments, your high rating speaks volumes. We strive to provide top-notch service to our guests and it seems we hit the mark with you. We hope to host you again soon to provide another five-star experience!Warmest Regards, Vichit W. Hotel Manager

Dear Ho Lun Terrance,Thank you for the perfect rating! Although you didn't leave any specific comments, we are thrilled to know that you enjoyed your stay with us. Our team is always striving to provide top quality service to every guest, and it’s a delight to receive such high praise. We hope to see you again soon and we'll do our best to make your next stay even better.Warmest Regards, Vichit W. Hotel Manager

Dear Shamir,Thank you for your rating. We are glad to see you had a satisfactory stay. However, we always strive towards excellence and your feedback is valuable. If there's anything specific you'd like to share about your experience, we'd appreciate it. We constantly work on improving our service and would love to have the chance to exceed your expectations during your next stay.Warmest Regards, Vichit W. Hotel Manager

Dear Antony,Thank you for choosing to stay with us again and sharing your valuable feedback. We are thrilled to hear that you enjoyed the splendid views and found our location agreeable. It's heartening to know Ice's service at the restaurant enhanced your experience. We acknowledge your observations about the need for some property enhancements. Please rest assured, we have a continuous improvement plan in place to ensure a refreshed and comfortable stay for our guests. It was a pleasure serving you and we look forward to welcoming you back for an even better experience on your next visit.Warmest Regards, Vichit W. Hotel Manager

Dear James,Thank you for your top rating! We're thrilled to know you had a positive experience during your stay at our hotel. Whilst you didn't leave any specific comments, we're always looking to improve our services, so feel free to share any thoughts during your next visit. We're looking forward to welcoming you back soon for another excellent stay.Warmest Regards, Vichit W. Hotel Manager

Dear Mark,Thank you for the positive rating. We're pleased you enjoyed your stay and apologize if there were areas we fell short. We're continually working to elevate our services and we appreciate your feedback. We strive for perfection and hope to exceed your expectations on your next visit. We're looking forward to welcoming you back to our hotel in the near future, aiming to make your next stay a perfect 5!Warmest Regards, Vichit W. Hotel Manager

Dear Souay, Milwaukee,Thank you for sharing your exceptional experience at our hotel. We're delighted to hear that from the check-in to check-out process, everything was smooth and to your satisfaction. It's always a pleasure to receive positive feedback on our staff; Ying and our golf cart team will be thrilled to hear your kind words. We take pride in being a calm oasis for those seeking tranquility and relaxation, and we're glad you enjoyed your private infinity pool and our private beach area. Your suggestion regarding the peaceful nature of our hotel is highly appreciated; we strive to provide a tranquil environment that allows our guests to unwind and enjoy their stay. We hope that we will have the opportunity to welcome you back for another peaceful stay in the future.Warmest Regards, Vichit W. Hotel Manager

Dear Craig,Thank you for the perfect rating! We're pleased to see that you had an excellent stay, although we regret not having a written review to understand your experience better. Your feedback is instrumental for our continuous improvement. We look forward to welcoming you back in the near future and hopefully, then we can exceed your expectations even more.Warmest Regards, Vichit W. Hotel Manager

Dear Helder,Thank you for sharing your rating. We're thrilled to learn that you had an excellent experience with us. Your high rating is a great compliment to our team's dedication to providing top-notch service. Your feedback is deeply appreciated and will motivate us to even better. We look forward to having the opportunity to welcome you back in the future.Warmest Regards, Vichit W. Hotel Manager

Dear Shuk Yin,Thank you for taking the time to rate us. We're pleased to see a 4-star score and hope your stay with us was enjoyable overall. Your feedback is valuable, even without a specified detail. We're always committed to enhancing our service to ensure a pleasurable stay for our guests. Please make us your choice again in the future and feel free to share any thoughts that could help us make your next stay even better.Warmest Regards, Vichit W. Hotel Manager

Dear Sharon,Thank you for the fantastic rating and positive feedback! We appreciate your recommendation and we're thrilled to know you found your stay excellent. Meanwhile, we hope our on-site dining selection was satisfying. We hope to have the privilege to host you again soon for an even better experience.Warmest Regards, Vichit W. Hotel Manager

Dear Sanghyuk,We are overjoyed to know that your honeymoon was made unforgettable by our friendly staff and beautiful property. It is our aim to make every stay special for our guests. We appreciate your glowing rating and lovely comments. We hope to have the pleasure of welcoming you back for more memorable experiences in the future.Warmest Regards, Vichit W. Hotel Manager

Dear puneet,Thank you for the perfect rating. We are thrilled to know that you had an excellent experience during your stay at our hotel. We would love to hear more about it, and look forward to serving you again in the future. Your satisfaction is our top priority and we aim to continually improve our services to meet your expectations.Warmest Regards, Vichit W. Hotel Manager

Dear Pierre,We're sorry to see your rating and apologize if your experience did not meet your expectations. As per your feedback, it's difficult to understand what went amiss during your stay. We remain committed to improving our services to provide a better experience for our guests. We hope that you will give us another chance to make your stay enjoyable.Warmest Regards, Vichit W. Hotel Manager

Dear John,Thank you for your excellent feedback and perfect rating. We're delighted to hear that our location, staff, and service contributed to a memorable experience. At our hotel, guest satisfaction is top priority. We sincerely appreciate your kind words and look forward to welcoming you back on your next visit. Thank you once again for making us your hospitality choice.Warmest Regards, Vichit W. Hotel Manager

Dear YOUNGIN,Thank you for your excellent rating! We're thrilled to see you enjoyed your stay with us. We're always striving to provide an exceptional experience for our guests. Feedback is essential for our growth and we'd love to hear more about your visit. Please consider staying with us again during your next trip. We promise to make your next visit just as enjoyable if not more. Thank you for choosing our hotel.Warmest Regards, Vichit W. Hotel Manager

Dear Guest,Thank you for choosing to stay at our hotel and for sharing your 5-star review. We value your feedback, even when it's concise. We're glad to know that your overall experience was positive. If there were any specific areas of improvement you'd like to discuss, please feel free to reach out. We are committed to enhancing our guests' experiences and your input is invaluable in that regard. We look forward to welcoming you back, so we can continue to provide you with the high-quality service you deserve. Warmest Regards, Vichit W. Hotel Manager

Dear Mohammed,Thank you for taking the time to share your feedback. We're pleased to hear you had a good experience with us. We continually strive to provide exceptional service to our guests and your comments will assist us in our ongoing improvements. We hope to have the opportunity to welcome you back on your next visit to elevate your experience further.Warmest Regards, Vichit W. Hotel Manager

Dear Wing yin,We appreciate your feedback regarding your recent visit to The Naka. It's great to hear that you enjoyed our breakfast offerings during your previous stay. We've taken note of your suggestions for improvement, particularly in diversifying our cheese selection and enhancing the breakfast experience. Your insights are invaluable as we continually strive to enhance our guests' experiences. We remain committed to delivering high-quality service and a memorable stay. We invite you to return and experience the positive changes we're implementing. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay. Warmest Regards, Vichit W. Hotel Manager

Dear Jason,We appreciate your loyalty to our property and your insightful feedback. It's delightful to hear that you've enjoyed the beauty and the wonderful experiences during your stays. We understand that maintenance is crucial, and we're actively addressing areas that might show signs of aging. Our commitment to enhancing the property's condition remains strong. We hope you'll notice improvements during your next visit. Your comments push us to continually improve and provide exceptional stays for our valued guests. We can't wait to welcome you back for another memorable stay! Warmest Regards, Vichit W. Hotel Manager

Thank you for staying with us! We appreciate your feedback

Thank you for staying with us! We appreciate your feedback

Dear Allen,Greetings from Phuket!Thank you for leaving such a good rating!We will love to hear a little bit more, about your holiday at our hotel, as we always look to improve and give a better service to all our guests!Warmest Regards,Vichit W.Hotel Manager

Dear RAWAN, Thank you so much for the brilliant rating and excellent review! I am so ecstatic to know that you loved everything we had to offer without experiencing any sort of discomfort from our end. The strategic position of the resort is indeed a secluded location on a hillside in Phuket, far away from everything. It offers a sunset view from every room, especially the breathtaking view of the Andaman Sea. I am glad to see your recommendation regarding our well-maintained and up-to-date private pools. There is indeed a beautiful public infinity pool overlooking the beach, with plenty of available lounge chairs and umbrellas. The bottom of the pool is dark blue and purple and sparkles, making it look very elegant, and also includes a bar by the pool with cocktail specials. It is so heartwarming to know that you were completely satisfied by our delicacies, which includes a wide range of varieties from across the globe. It is good to see that you thoroughly enjoyed the food we offered, both the quality and quantity. Our aim, always, is to provide our guests with an experience to remember, and to know we have achieved this fills me with great pride and joy. Our staff works around the clock to deliver the highest quality of service to our valued guests, and we appreciate their efforts being recognized. Your great feedback regarding the quality of service will be shared with the team, who I am confident will be encouraged by your words to keep doing an excellent job for all our guests visiting the resort. It is delightful that you thoroughly enjoyed your stay with us, and I thank you immensely for your confident recommendation to fellow travelers. We, the entire team, look forward to welcoming you back again for yet another spectacularly memorable stay with us in the near future!Warmest Regards, Vichit W. Hotel Manager

Dear Michael,Greetings from Phuket!Thank you for leaving such a good rating!We will love to hear a little bit more, about your holiday at our hotel, as we always look to improve and give a better service to all our guests!Warmest Regards,Vichit W.Hotel Manager

Dear Aykan,Greetings from Phuket!Thank you for leaving such a good rating!We will love to hear a little bit more, about your holiday at our hotel, as we always look to improve and give a better service to all our guests!Warmest Regards,Vichit W.Hotel Manager

Dear Verified traveler,Greetings from The Naka Phuket!Thank you for taking the time to review our property and share your experience, your comments are much valued. We deeply regret that your stay was not up to par, and we apologize for the inconvenience caused. This is certainly not the kind of experience we were hoping you would have with us nor the kind of service pride ourselves on, as you may see from other reviews. We highly appreciate the detailed information that you have provided as it is very useful for us to do better and improve further our services. Rest assured that we will exert all efforts to make improvements. Among other measures, we will call out our housekeeping team and highlight the concern you've raised to ensure that all areas are kept spotlessly clean and deal with the toiletries as well. The concerns with the buggy and the upgrade and maintenance you've suggested will be passed on to our management team for rectification.We do hope that you could give us an opportunity to welcome you back for a much better stay in the future. All the best to you!Warmest Regards, Vichit W. Hotel Manager

Dear Sandy,Greetings from Phuket!Thank you for leaving such a good rating!We will love to hear a little bit more, about your holiday at our hotel, as we always look to improve and give a better service to all our guests!Warmest Regards,Vichit W.Hotel Manager

Dear Fernando Jose,Many thanks for checking in at our hotel and for giving us a perfect rating. Our guests' satisfaction is very important to us. Thus, we are very much pleased that you are among our highly satisfied guests, as reflected by your rating. We certainly love to welcome you back here at The Naka Phuket!Warmest Regards,Vichit W.Hotel Manager

Dear Rod,Sunny greetings from Phuket.First of all, I would like to thank you for taking the time to share in such detail your experience during your stay at The Naka Phuket with all of us.I am glad that you had a nice stay in our tropical paradise and that you enjoyed our amenities such as the spacious and comfortable rooms, the delicious breakfast, the view from the restaurant, and the friendly service from our staff.I also thank you for the feedback on the disadvantages that you think need to be highlighted and I will try to find satisfactory solutions with my team to ensure the satisfaction of our guests.It was a pleasure for us to host you and I am already looking forward to your next visit.Warmest Regards,Vichit W.Hotel Manager

Dear Kwan Yuet,Thank you for staying with us, we appreciate your feedback.

Dear Seungwood,Many thanks for checking in at our hotel and for giving us a perfect rating. Our guests' satisfaction is very important to us. Thus, we are very much pleased that you are among our highly satisfied guests, as reflected by your rating. We certainly love to welcome you back here at The Naka Phuket!Warmest Regards,Vichit W.Hotel Manager

Dear Nirasda,Greetings from The Naka Phuket!Thank you for choosing our hotel for your accommodation requirements and for taking the time to write your feedback. We regret that we did not meet your expectations during your stay, and we apologize for the inconvenience. This is certainly not the kind of experience we were hoping you would have with us, and far from our usual standards. Yet we appreciate you giving the details as it helps us to see what areas need further focus. However, if you informed us about your concerns, we are very willing to assist you to the best of our abilities. We do hope that you could come back and give us a chance to make it up to you on your next visit. All the best to you!Warmest regards,Vichit W.Hotel Manager

Dear Sir,We sincerely appreciate your constructive reviews and your opinion. We regret that our services didn't met your standard or your expectations. Although you witnessed how we do our best to accommodate you that resulted to finding the best or acceptable room for you. We make sure that we give 100% service to all our guest and and we did apologize everytime we help you move rooms.We are unable to make refunds as you made booking through an online agent, it is the common policy that you must make refund or amendments on same way you book your reservations. Finally, our resort is designed to be more of private and relaxed atmosphere. Our restaurants location is by the beach and our villas are situated with views and we choose to serve our guest by delivering the food to thier rooms for thier convince specially after 19.30hrs. Again, we appreciate that you choose to stay in our property.Kind regardsVichit W.Hotel Manager

Dear Khun Hiroko,We are delighted to see your 5-star rating following your recent stay at The Naka Phuket. This shows that we were able to keep the top caliber service that we pride ourselves on. Many thanks for staying with us, and we hope that you would come back.Warmest regards,Vichit W.Hotel Manager

Dear Valued Guest, We are delighted to read that everything suited your needs perfectly and you had a pleasant stay at our resort. Thank you for your compliments about our clean comfortable rooms and well-maintained facilities. It seems that our friendly and welcoming staff just made your vacation more special! We are so glad that you appreciated the efforts of our team. We hope that you come back for another blissful vacation in our beautiful paradise! Warmest Regards, Vichit W. Hotel Manager

Dear Bola,Greetings from Phuket!Thank you for leaving such a good rating!We will love to hear a little bit more, about your holiday at our hotel, as we always look to improve and give a better service to all our guests!Warmest Regards,Vichit W.Hotel Manager

Dear Khun Minjae, It was an absolute pleasure to welcome you to The Naka Phuket, and we thank you for your wonderful review. We pride ourselves on our high quality of service and facilities, and our beautiful location. We are glad we could impress you with our services and hope to welcome you back again soon! Warmest regards, Vichit W. Hotel Manager

Dear Khun Coastal27385717747, Thank you for sharing your stellar review and generous rating! We are happy to hear we exceeded your expectations with outstanding service, a delicious and varied breakfast buffet, and a charming atmosphere. We can't wait to welcome you back for another visit to our tropical paradise! Warmest regards, Vichit W. Hotel Manager

Dear Sam Rubins,Thank you for choosing to stay at The Naka Phuket again and for taking the time to write a review. Although I regret your low rating and that you find our rooms a bit old, I am all the more pleased about your positive feedback regarding our employees. It's nice to know that Khun Jamie made your holiday wonderful and I will share your kind words with him. I apologize for the inconvenience during your stay and I would be happy to welcome you a third time to our tropical paradise.Warm regards,Vichit W.Hotel Manager

Dear Pheerasak, Thank you for taking the time to share your review and rating. We are pleased to know that you enjoyed your time spent at our lovely resort! Our standard check-in time is 3:00 pm for everyone, and sometimes guests can check-in early if the room is ready beforehand. We hope that you return for another blissful stay in our tropical paradise! Warmest Regards, Vichit W. Hotel Manager

Dear Valued Guest, It was a pleasure to host you and read your positive words about our resort. We are pleased to hear that our staff left a positive impression on you. They work tirelessly to cater to each guest and provide exceptional service! Our secluded resort offers tranquility and peace with a private beach and beautiful sunset views. We are happy you enjoyed such a unique in-villa dining experience. We can't wait to have you back for another blissful holiday in our tropical paradise. Warmest Regards, Vichit W. Hotel Manager