Khách sạn Kampung Bakau Tua

"One of the worst hotel experiences my family and I have ever had. The first room we were given had an overwhelming sewage-like odor. It genuinely smelled like raw sewage, to the point where it was impossible to stay in the room and we immediately requested a different one. Unfortunately, the second room wasn’t much better. The bed linens were stained, so I called the front desk for clean sheets. I wish I was exaggerating, but housekeeping had to bring nine different sets of linens before we...

"Overall, I was quite disappointed with my stay. The standout positive was the staff. Every member of the team I interacted with was excellent—friendly, genuinely happy to help, and a real credit to the hotel. They made the experience much more enjoyable. Unfortunately, the check-in process got things off to a poor start. There are three reception counters, and I stood at one for around five minutes without anyone acknowledging me or asking if I needed assistance. I then joined the wrong counter...

"We verbleven 3 dagen en in 3 dagen tijd 0x het beddengoed verschoond, alleen opgemaakt."

"We didn’t have breakfast because there were so many eateries in the vicinity of the hotel so I can’t comment on breakfast. The staff were lovely, the room was extremely clean, cool and comfortable and we would definitely return to this hotel again. Excellent location too."

"Good location in a beautiful old building. Lovely corridors and courtyard. We stayed in a family room. It was very spacious and comfortable. Strong AC and hot shower. Breakfast was superb and the welcome drink and afternoon snack were great touches. Staff was very friendly and helpful. Elevator was helpful for taking luggage up."

"Naeem did a fantastic job cleaning our room, leaving funny towel animals around the room. Kana was very friendly attendant and the staff in general were. Kids loved the pool and slides. The kids room staff were very helpful, although the kids room itself was very dated. The breakfast was poorly organised and chaotic with limit vegetarian options. The restaurant staff were helpful to locate foods but I have had far better, lunch and dinner is much better."

"日本語スタッフはいなかったが、親切に話を最後まで聞いてくれて、サービスを提供しようとしてくれる姿勢が、全てのスタッフに浸透している印象がある 朝食は多国籍のゲストに対応したビュッフェだったが、食べ方が分からず手を付け辛い感じだった ビーチは透明度もなく狭くて期待できない プールはサービスグッズが多く、長い時間を楽しめる 水の透明度は、どうしても落ち葉や砂、などの影響なのか、あまり綺麗とはいえない状況だった"

"ランドリー施設が無いのは残念だった。 朝食は充実しており、味も良かった。"

"Great location, room is super nice and clean, great view to Gurney Bay. Staff are helpful. Highly recommended"

"初めてのペナン旅行で利用しましたが、とても満足度の高い滞在でした。 スタッフの皆さんは終始丁寧で親切に対応してくださり、アーリーチェックインやレイトチェックアウトにも柔軟に対応していただけました。 ホテルはジョージタウンの主要な観光スポットやレストラン、カフェへ徒歩でアクセスできる便利な立地で、初めて訪れる方にもおすすめです。 朝食はビュッフェに加え、アボカドサンドやエッグベネディクトなどを出来立てで注文でき、どれも美味しく満足できました。 ジムは広くありませんが混雑せず快適に利用できました。 一方で、客室清掃やアメニティの補充が行き届いていない日もありましたが、許容できる範囲でした。 総合的に、サービス・立地・食事のバランスが良く、安心して滞在できるホテルです。"

"The rooms were spacious and kept very clean. The staff were accommodating when we asked to change our room due to the noise from other guests. The hotel is in a good location as it is adjacent to Gurney Plaza and Paragon Mall."

"The staffs were very friendly and helpful"