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Nhận xét về Hotel Span International

4 out of 5
Hotel Span International
Rajaji Rd, Kanayannur, KL

Nhận xét

8,0

Rất tốt

Đánh giá 10 - Xuất sắc. 7/16 nhận xét" "
Đánh giá 8 - Tốt. 5/16 nhận xét" "
Đánh giá 6 - Được. 2/16 nhận xét" "
Đánh giá 4 - Kém. 1/16 nhận xét" "
Đánh giá 2 - Tồi. 1/16 nhận xét" "

8,2/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

7,4/10

Tiện nghi, dịch vụ

7,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

5,0/10

Thân thiện với môi trường

Nhận xét

4/10 - Kém

grzegorz

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Average stay
The hotel is situated in a busy area close to the shops (a big mall 5 min walk away) bars and restaurants. We booked this hotel because the pictures looked great and it had good reviews, however, we would not say that this was a 4 star hotel. We stayed in other 4 star hotels around India and they were magnificent, this hotel wasn’t. The facilities were dated, it was a little messy, it just didn’t feel as a 4 star establishment. The staff members very friendly and accommodating. We would not stay there again.
Lưu trú 5 đêm vào Tháng 1, 2024
Mahesh trả lời vào 12/01/2024
Dear Guest, Greetings!!! Thank you for taking out the time to write a review for us. We apologize for the inconvenience during the stay. We assure you that we will improve, on that particular point where ever you felt we need betterment. sincerely hope you will consider our reply in its purest manner, and not let it stop you from staying with us in the future.

10/10 - Xuất sắc

Ken

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2023
Mahesh trả lời vào 02/11/2023
Dear Ken,Greetings!!! Thank you for taking out the time to write a review for us. We are happy to know that you enjoyed your stay with us. Thanks and Regards

6/10 - Được

Andreas

Lưu trú 2 đêm vào Tháng 2, 2023
Mahesh trả lời vào 24/02/2023
Dear Andreas, We really appreciate you for taking the time to share your feedback with us and we look forward to welcome you back in the near future !!

6/10 - Được

Lavaniya

Đi cùng gia đình
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
-
Lưu trú 2 đêm vào Tháng 2, 2023
Mahesh trả lời vào 15/02/2023
Dear Lavaniya, Greetings!!! Thank you for taking out the time to share your feedback wih us. Your positive feedback keeps us motivated and helps in working in a much better way to serve all your needs. We look forward to welcoming you back in the near future.

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
excellent location, staff,food,i will recommend this to my friends
Lưu trú 1 đêm vào Tháng 3, 2020

10/10 - Xuất sắc

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Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Easy to access ,clean , friendly staff , good food
Lưu trú 1 đêm vào Tháng 2, 2020

2/10 - Tồi

Khách đã xác thực

Lưu trú 3 đêm vào Tháng 2, 2020
Arun trả lời vào 05/03/2020
Thanks for your feedback!!!

10/10 - Xuất sắc

Lisa, Kirkland, QC, Canada

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel was well located (easy to get taxi/rickshaw service, close to shopping and metro system), had a 24 hour restaurant, roof top bar. Coming from Canada, we appreciated that some staff spoke English. Wifi was usually good, food was good with excellent Indian choices, less continental. They helped us print our boarding passes, estimate transport costs, gave directions, recommended places to go, which was all very helpful. They also helped us to connect with a tour operator which was excellent (Arun from Arrivago) who we dealt with for months prior to the trip. Recommend this hotel as a very nice place to stay at a very reasonable cost.
Lưu trú 9 đêm vào Tháng 12, 2019
Arun P.N trả lời vào 08/01/2020
Thank you for this wonderful feedback. We feel so very happy to receive these kind words from you. Our efforts seem to be worked out when we receive such feedback. We are always ready to cater to your needs and make you feel at home. Our staff feels motivated and strive hard to satisfy the guests. We look forward to welcome you back in the near future. We hope and sincerely wish to make your next stay also memorable.

8/10 - Tốt

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Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff especially the girls serving at breakfast time. Would have liked to see more choices at breakfast (continental)
Lưu trú 3 đêm vào Tháng 11, 2019
Front office Manager trả lời vào 28/11/2019
Dear Guest, Greetings!!! Thank you for taking the time to write a review for us. We are happy to know that you had a pleasant stay in our hotel. Your positive feedback keeps us motivated and helps in working better to serve the guests. Your viewpoint regarding improvement in the food menu will surely be considered and given due priority. We look forward to welcoming you back shortly. Team Span International

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
lacking entertainment in restaurant .2 days without hot water in daytime, because of breakdown, and telephone not receiving any in coming calls, reported to front desk twice.
Lưu trú 9 đêm vào Tháng 11, 2019
ARUN P.N trả lời vào 25/11/2019
Dear Beloved Guest At first let me use the chance to thank you from the bottom of our heart, for your valuable time which you have invested on reviewing about our Hotel. It is only through feedback such as yours that we are able to maintain and indeed, where necessary improve upon the service that we provide to our valued guest. We are very disappointed to read of your experience during your stay with us. And an apology will regrettably not alter the outcome of your experience on this occasion. I do extent it with all sincerity. And We assure you that we will improve, on those particular point were ever you felt we need betterment. sincerely hope you will consider our reply with its purest manner, and not let it stop you from staying with us in future. Best Regards Hotel Span International

8/10 - Tốt

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Đi cùng gia đình
Thích: Nhân viên & dịch vụ
It was okay to stay and we tried only 1 night and that was good. Room could be bit more cleaner especially some room wall arena
Lưu trú 1 đêm vào Tháng 11, 2019
Guest Relation trả lời vào 20/11/2019
Dear Beloved Guest At first let me use the chance to thank you from the bottom of our heart, for your valuable time which you have invested on reviewing about our Hotel. . And We assure you that we will improve, on those particular point were ever you felt we need betterment. sincerely hope you will consider our reply with its purest manner, and not let it stop you from staying with us in future. Best Regards Hotel Span International

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Everything is clean and in good condition. Not luxurious but cheap and cheerful.
Lưu trú 1 đêm vào Tháng 5, 2019
Front Office trả lời vào 30/05/2019
Dear Guest, Greetings!!! Thank you for taking out the time to write a review for us. We are so very happy to know that you enjoyed your stay with us. We always try to make our guest feel at home. We are always there to serve you with the best. We look forward to welcome you back in the near future. Team Span International

8/10 - Tốt

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
バスターミナル、フォートコチへの船乗り場、ショッピングセンターに近く便利でした。 客室も清潔です。
Lưu trú 2 đêm vào Tháng 4, 2019
Front office Manager trả lời vào 14/05/2019
Dear Guest, Greetings!!! We are happy to know that you enjoyed your stay with us. Your positive feedback keeps us motivated and helps in working in a better way to serve you better. We look forward to welcome you back in the near future.

10/10 - Xuất sắc

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Lưu trú 3 đêm vào Tháng 3, 2019
Front Office Manager trả lời vào 21/04/2019
Dear Guest, Greetings!!! We are happy to know that you enjoyed your stay with us. Your positive feedback keeps us motivated and helps in working in a better way to serve you better. We look forward to welcome you back in the near future.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 2, 2019
Front Office Manager trả lời vào 21/04/2019
Dear Guest, Greetings!!! We are happy to know that you enjoyed your stay with us. Your positive feedback keeps us motivated and helps in working in a better way to serve you better. We look forward to welcome you back in the near future.

8/10 - Tốt

Michal

The room was comfortable. Service met my expectations. Breakfast mainly incuded local dishes.
Lưu trú 2 đêm vào Tháng 11, 2018