10/10 - Xuất sắc
Amber
Đi cùng gia đình
24/06/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Took my son for an overnight trip and we had a very nice time. Checking in went fairly well, considering how busy it was and the staff was able to get everyone in smoothly and quickly. My room wasn't ready at check in time, but I was treated to a free large pizza and a 2 liter of soda in compensation for the wait. My son and I did the Pup Pass for 35.00 extra which included a free 5.00 voucher to the arcade, a scoop of ice cream (and they are VERY generous with that scoop), a cup of candy from the candy shop and also a free stuffed animal from Build-a-Bear that my son got to make himself. All the staff have been great, but the ladies who worked in the Build a Bear shop really stood out because
were so nice and patient with my son. He is autistic and loud noises really bother him, so instead of having him use the stuffing machine (which is pretty loud), they gave him one that was on the shelf. The only con would be that the drink machine was completely out of drinks. The room was nice and clean and the hotel itself was nice and cool as well. We will definitely be back ☺️
Amber
Lưu trú 1 đêm vào Tháng 6, 2024