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"Clean room, staff are friendly."

"Pleasant staff. Adequate breakfast."

"I made a reservation for a room here. But circumstances resulted in a stay elsewhere. The hotel refused to refund my reservation advance. Very poor customer service. I tried canceling within two hours of booking the reservation. But the hotel still refused to refund. Horrible experience!"

"Excellent staff and cleanliness. Tasty and huge portioned breakfast. Just need better water temperature control in the shower as water gets either too hot or too cold without changing the shower knob position."

"Best of the best service highly recommended"

"Convenient especially if it's for a big family/group, close to the stores and a few minutes walk to mines view park. Almost everything was provided except for personal hygiene, but conveniently there are stores around the area and even within the bldg, and there's also a 711 just a few minutes walk. The staffs are very respectful as well, highly recommended."

"This is a very old building and didn’t have elevator. Staff was very helpful and friendly and we upgraded to newer building across street with no problems. WiFi is only in lobby"

"1. Location is Excellent. 2. Staff are very helpful and nice 3. Breakfast is not so good and not well planned. Quality of food is not good except the bread & the salad bar. Coffee beans (Benguet) has perhaps been brewed several times, as it taste like colored water. Strawberry jam is full of solidified sugar. Suggest to Improve on the breakfast menu!!!"

"Laundry service was a little pricey but other than that everything was great. In room service for dinner with plates like Mahi-Mahi and Chicken Pesto Pasta were incredible. Breakfast from Opulence Cafe which had an American Breakfast. With 3 types of meat, eggs, toast. In room massage therapist available 24/7. Quiet, elegant, great location. Hotel staff is friendly. Rainfall shower head. Bathrobes, in room safe, in room iron, WiFi, and most importantly. KING SIZED BEDS!"

"Helpful and friendly staff."

"Everyone is so great and I enjoyed our stay. The only thing that bothers me is the floor is not level and squeaky. Also the bathroom sink was clogged. We stayed for 2 nights and we had Natalia room."

"I will definitely go back to this place when I am in town. Very solemn, lots of plants around the hotel itself. View is breathtaking."

"Great place. The location is relatively quiet and not as busy as other parts of the city but still within walking distance of excitement and the Jeepney hubs."