Khách sạn Karenge

"This is a very convenient hotel for arrival or departure from Kigali. Staff was super helpful in many ways"

"Overall, this was a beautiful, relaxing place to stay. Staff was very friendly and helpful. My one complaint was communication before my arrival. I emailed and would wait for a few days and needed to send a message via WhatsApp for a response. I had arranged a market tour and cooking class weeks on advance, but it felt like those running the cooking class were not prepared for the start time."

"Excellent service, Lovely hotel with good food. Breakfast buffet and Sunday brunch is great and the Thursday night cultural show is wonderful! Felt like home."

"Very clean. Staff were most courteous and helpful. Joyce at the front desk was exceptional, she kindly walked us to the restaurant despite her painful foot."

"Well, it’s a little off the beaten path. This is an excellent hotel with good rooms good food and great staff"

"Enjoyed my short stay. However the single room (this specific room) was small and was a little stuffy because of the lack of fans or AC. There was some noise above the room from the restaurant. Other than these my stay was great. Breakfast was lovely, the staff was very hospitable and the airport shuttle was so helpful. Really appreciate the care they put into the experience of my stay. I’ll recommend Velvet Suites again."

"None atm"

"The staff were amazing, especially todos and Emmy! They always greeted me with a smile and ensured I had a great day / evening. The airport shuttle was amazing. The property had a very central location tgat allows you to walk to shops and restaurants."

"One thing to keep in mind when you book a single room. No AC nor Fan - I kept them at 5 stars because the staff was very accommodating and found a fan for me."

"It was a short staycation for my hubby’s bday. Over all everything was great. Except the sauna and steam room wasn’t working. There wasn’t any cocktails available by the pull side. And our couples massage wasn’t the best we’ve had. Aside those little things, everything else made his bday great."

"部屋は綺麗で、内装もとても魅力的でした。自然を感じながらゆっくり穏やかに過ごせるし、鳥の鳴き声をきいて目覚めるのもとても気持ちが良かったです。 スタッフも困っているときには助けてくれて、とても親切でした。 ゆっくり静かに過ごしたかったのでYambi Guesthouseを選んでとても良かったです。"

"My gold tier was not honored. The room had no iron and no bedsheets just a bed cover."

"Good location in city center. Staffs are helpful and friendly. Rooms are clean. Only wish a shower door to prevent water overflow."

"The overall ambience at the hotel was easy going and peaceful.Breakfast was varied and interesting. My room was spotless and the cleaners made some adorable shapes out of my towels when they changed them Only minor gripe was there was insufficient areas down in reception to either sit down and chat or do some work- unless you went to the onsite coffee shop."

"Every year when I bring teams to Kigali we always stay at the Urban. The staff and accommodations are top notch and the Bistro restaurant is always a favorite. When you have large teams it is hard to make everyone happy, but the Urban and the Bistro are a hit!"