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"Amazing staff, owners were so helpful and the room was incredible, especially with the view!"

"The view was beautiful! Great staff very accommodating . Room was very nice and clean."

"The hotel had the look of a 5 star but felt like a 3 star. 1. For a 5 star hotel and the amount paid, I was shocked to find out that bottled water wasn't even complimentary - I've stayed in many hotels (3* - 5*) and bottled water has always been complimentary. 2. Again, for a 5 star hotel, there was no iron available in the room. Had to make a call and use a shared one. 3. We were 2 guests in one room yet the amenities were for 1 guest only. Again, never come across this in any other hotel I've stayed at over the years. 4. They don't put out UHT milk in the rooms, only coffee creamer. Had to ask the bar for milk, was an inconvenience. 5."

"Good"

"The staffs were friendly and accommodating. The room was kinda small, but it got the job done and was clean and well maintained. There is a pool too that I didn't get to use but looked nice and clean. Wifi worked well. From the main road it's a little bit downhill thru an uneven street. So, that could be something to keep in mind."

"I absolutely LOVED my stay at Santorini Palace, this is the best staff I ever experienced! They made my stay so enjoyable and peaceful, they were all so welcoming, kind, ready to help and answer any questions. The kitchen staff was so helpful, understanding and accommodating to my nutrition restrictions - I am gluten and dairy free, which makes it difficult when I travel but not at Santorini palace! they had many options for me that made my trip! Kudos to Jonida at the reception desk! She was the first staff I encountered and she set the tone for my entire time at Santorini Palace. Every staff member made my stay special. And of course I loved the amenities, the cleanliness, the views! Thank you for making my solo trip no so solo at all. Blessings!"

"Great stay. Staff very friendly and helpful. Well positioned just outside the main shopping area. Food very good. Big queues for the coffee machines the only negative I can report. Spectacular resort with amazing staff in a beautiful location…."

"If I was able to rate 15/10, then I do it. It is a quite location but accessible to transport. The room and property and inside restaurant are clean and confortable. The food in the restaurant is really good with a nice menu. What can I say about the view on the sea / caldeira other than magnific. We also see the amazing sunset. Now for the personnal, they are all fantastic, welcoming, helpful and more. If I come again, I will book at Lilium at 100%. Québec from 4 to 8 may 2026"