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"Our room was very clean and well maintained. Other areas of the hotel was also neat and organized. The staff was very friendly and accommodating. The shuttle service is simple but very helpful being in a quiet area in a small prefecture. "

"Great location, walkable to the JR station and Prince Shopping complex and Rooms are "

"This was one of the more memorable experiences and stays I've ever had - the loveliest even. Everything from the decor to the hospitality of the entire staff to the food to the meditation bath was a testament to intentionality. The attention to detail and storytelling of the omakase dinner at the restaurant was my absolute favorite part of our entire stay. Can't wait to return, hopefully for many years to come! "

"Nice convenient areas but the cottages a little too old, need upgrade"

"We had a lovely stay at the Karuizawa Marriott Hotel. The room was neat and tidy, and we especially appreciated the wooden flooring, which gave the space a warm and clean feel. It was spacious enough for a family with kids, making it very comfortable for us. The onsen facilities were also excellent, adding a relaxing touch to our stay. Overall, a very positive experience and a hotel we’d happily return to."

"Nice room, great service, amazing breakfast"

"This new hotel is absolutely gorgeous! The amenities make your stay comfortable, relaxing, and cozy. The onsen has a lovely view. Restaurant breakfast was delicious with a wide variety of options. The rooms have been thoughtfully designed. Staff are friendly, helpful, and provide service that was above & beyond. We’re already looking forward to visiting again! "

"Everything was perfection!!"

"Friendly check-in, large clean room with comfortable beds. Good bathroom with nice toiletries. Excellent breakfast. Would highly recommend."