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"Had a wonderful stay at this hotel! The location was excellent, right in the heart of the shopping and gourmet district, making it very convenient to explore the area. While it is not exactly next to Gion, it is still within a comfortable walking distance. The room was extremely comfortable, clean, and spacious enough for two people even with our large luggage. What stood out most was the excellent service from the hotel staff. Everyone was warm, friendly, and very helpful throughout our stay, which made us feel truly welcomed. Overall, it was a very enjoyable experience. In fact, I have already booked another family trip and will be staying at Cross Hotel again this December. Looking forward to returning!"

"The room was beautiful, well appointed and very clean. The restaurant staff were wonderful and very attentive. My only comment would be that the front desk staff felt a little indifferent at times. All in all we really enjoyed our stay."

"Hotel was in a fabulous location walking distance to everything within reason all very close to subway stations. Super friendly. There was a Starbucks 7-Eleven and Tully‘s coffee place right underneath."

"clean room, nice staff. however the concierge didn't speak english well. convenient as it is a block from the train station and was the hub of all transportation. the shopping and food area in kyoto station was very convenient."

"Absolutely loved our stay in this hotel, loved the hot springs spa amd location."

"This hotel was not only convenient but it was a truly world class stay from professionalism, charm and formal yet quite comfortable. The breakfast was top notch and the staff were such lovely people! Book here because the price is incredible for the service!"

"Everything was perfect. The staff there were very nice and helpful"

"Ok so let me start, the location of this hotel is accent and I don’t think it can be beat, the breakfast was top notch and actually the best hotel breakfast we had on our trip. There’s really nothing bad can say about this hotel, staff was very friendly and tried to help with any question I had.. so pretty much 10/10"

"Stayed at the Blossom for five nights. Great location. Hotel was comfortable and clean. Staff was friendly and helpful. Especially enjoyed the amenities (onsen, laundry facilities, and coffee/tea available in the basement lounge) "