Khách sạn Kastam

"Great hotel. Close to the airport and all the staff are very friendly. The front desk staff were really helpful and kindly us check in early. They even helped us join two separate bookings easily. There is a playground that you can access through the 4th floor. And a very large playground about 5 mins away from the hotel. The room was spacious and clean and housekeeping did a great job refreshing the room for us. Our only complaint was that our room faced the convention center and...

"The hotel is a bit more dated than I expected, but the staff provide good service. The breakfast is fairly average."

"Good place to stay"

"Beautiful resort with plenty of amenities and areas to unwind. Staff were attentive and helpful."

"Good"

"這家酒店位置挺方便的，環境乾淨，值得推薦。"

"The staffs were very friendly and helpful"

"Always brilliant - favourite hotel in Penang"

"The room is clean ."

"Firstly, let me start by saying we were staying as a couple and didn’t realise it was the school holidays in south east Asia, so this definitely colours my review. The pool area looked amazing when we arrived, but the entire time we were there it was completely crowded with kids - who were having an amazing time and it’s definitely a great resort for families. For us, it was so noisy, overcrowded and you couldn’t get an alcoholic drink until 3pm… and even then, there never seemed to be anyone...

"客室は清潔に保たれています。ただ照明のスイッチがわかりにくくベットサイドのボタンも隣の洗面所と繋がっているのも便利ですがわかりにくかった。それを説明する冊子などあればなおよかった。スタッフはとても愛想良くフレンドリーでしたが、部屋のタオルはないものもあり残念でした。朝食はとても種類が豊富で毎日食べたいと思いました。ただ、事前に記念日だと伝えても一言もそれについてふれられなかったのは残念でした。設備としてはとてもよかったが、何人かクチコミしているように温かみが昔よりかけていてそこだけがマイナスポイントでした。"

"Very old facility, not friendly staff, very load motor cycle noise in the evening. Definitely not a proper four star hotel."

"Staff were extremely helpful."

"yes"