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"The pools and the area: amazing! the view from our room was breathtaking and unforgetable. I loved hight ceilings. Although, I was dissapointed by the hair dryer as it was really old and not a strong one. It was like somthing you would expect to see at a very cheap hotel. Also, the have a nice tradition of putting chocolate on the pillow before the bedtime, but they only put it 1 time out of our 3 nights. It is fine with me, it just the kids heard it and then they were a bit dissapointed. Also, they charged our aacount for extra 7$, which is nothing, but just weird as we didnt purchase or took anything from the bar. Overall it is good experience and the stuff was really good and helpful; at the front dest and at their sports/adventure area; very beautiful area. "

"Buen desayuno la habitación hermosa y las instalaciones también lo único que no me gustó fue que encontré en las sabanas partes de insectos, como que esas sabanas no las habían cambiado en un rato."

"Wonderful place to stay. Pool, grounds and food were excellent! "

"El servicio al cliente bastante malo , la mayoría hablan regañando al cliente . La habitación con una de las camas sucias . El personal muy mal entrenado"

"Un hotel muy bonito. Piscina de agua fría y de aguas termales. Muy buen desayuno incluido."

"It was a very nice resort and we had a great time walking the Puma trail and relaxing in both the heated an unheated pools. Breakfast was very good and the coffee was excellent."

"Gerardina y Rose con su amabilidad le dan calor al lugar. Por el precio acordado obtuvimos un buen lugar, tranquilo, con lo necesario. Muy cerca del Parque. El desayuno y el almuerzo muy buenos. Nuestro único inconveniente, (que al final no está en sus manos), fue mala conexión al WiFi. Por lo demás, sin duda regresaremos."

"One of the best places we have stayed."

"Beautiful property with stunning views of Arenal. The room was clean, spacious, and very comfortable. Breakfast buffet was great each morning with made-to-order omelettes, a new variety of main dish options each day, yummy baked goods with fresh tropical jams (mixed tropical fruits & green papaya were my favorites), and a nice selection of sauces to add. Thermal springs were a main highlight of the stay, 7 pools allowed different temperature options. Their included relationship with another thermal springs property made for a nice day trip to experience slightly hotter temperatures off-site. It’s a little way off from the main strip of La Fortuna activities, but if the main goal is relaxation and light pampering then this is a great option. Really nice spa service menu. Restaurant menus provided a decent range of options for lunch and dinner. In-room hot tub was nice but the thermal springs were the best. Would absolutely stay here again."