Khách sạn Kattarian

"Mr. Zeeshan from the Executive Club Lounge was very exceptional in providing great customer service and his willingness to assist, greatly appreciated!!!"

"The property looks nice at first glance, but unfortunately it is not maintained well. It was impossible to reach the staff, as no one answered the phone calls. The toilet seats were loose, and the bidet water pressure was extremely weak. Overall, the stay did not meet my expectations, and I was disappointed with the level of maintenance and service. I would not recommend this property unless these issues are addressed."

"This hotel was totally different then the picture shown in hotel.com. Very dirty windows were covered with hard curtains and curtains were very dusty. We could stay even one night even we were booked for two nights. They changed our rooms too. And told us to give 15000 rupees refund that I didn’t receive yet. "

"I stayed at this hotel for a week and overall had a decent experience. Most of the staff were friendly, polite, and helpful, which I appreciated. However, there were a couple of uncomfortable interactions that impacted my stay. The duty manager was quite intrusive during one instance when I had a guest visit me, making unnecessary comments and behaving in a way that felt unprofessional. This made me feel uncomfortable in what should have been a private and respectful environment. On another...

"Clean room, great staff and well located"

"It was a last minute stay at the hotel. Property was clean and very well maintained. The room was spacious and cool as the weather outside was very hot. The breakfast was delicious and the breakfast room was very spacious as well. I highly recommend Best Western."

"Pathetic customer service "

"when arrived at the property with my 2 young children. there would not accommodate the room i had booked due to booking via expeida. The manager was not happy with what i had paid. he mentioned that there were having trouble with expeida and was not getting paid from them. i explained i had booked via them and have paid. i was shower a double bed room when i had paid for a family room. when threatened them saying i’m calling the police. i was then given another room which still was not family.tv...

"Don't travel here. I was outright refused due to my nationalityeven though I paid on Expedia etc. Left me stranded at 4am with nowhere to go and one of the guys was laughing at my misfortune."

"Nobody knows what’s going on full of excuses. Not dealing with tthe issues blame each other. Apparently there’s only one iron for entire hotel. absolutely unbelievable"