Khách sạn gần Katy Grand tại Houston

"The staff was excellent. The hotel was clean but the ac in our room gave off a slight smell of mold. The ac was set at 78 and it was raining in Houston, so one can expect the room to be initially damp. However, all through the night I was coughing. At a minimum, the ac needs to be cleaned and the filter exchanged."

"Bath towels were really small and thin. No cold water in sink. Fridge didn’t work. Breakfast was basically a waffle or slice of bread. Front desk lady wasn’t very friendly. Floor tiles were popped all over. Bed blanket felt like a plastic sleeping bag. Lots of road noise. Wouldn’t recommend"

"Everthing was wonderful. Excellent courtesy breakfast. Towels by the pool, safe parking lot. Located near where we wanted to be. The staff was, without exception, patient, efficient, well informed and truly pleasant and friendly. Kitchen well equipped. we had small children and having a kitchen and a pool is important to us."

"Staff were great!"

"Always an amazing stay! Best staff, super clean, safe and quiet. Wouldn't stay anywhere but here while staying in Katy."

"Clean room, great staff and great location. Will definitely stay here again. Thank you"

"Good"

"It is a convinient place to stay but the hotel was runned down. The Breakfast was had a limited variety."

"The room itself was clean, but the overall experience was disappointing. From the lobby to the hallways and even inside the room, there was a strong musty, mildew smell that never went away. We stayed in what I believe was Room 206, which was advertised as having a “private hot tub.” In reality, it was just a standard bathtub with jets, not what most people would consider a hot tub. That description felt misleading. Another concern was the soft spot in the floor next to the tub. It noticeably...

"The owner was very rude. I got a one bedroom for me and my son and the next day tried to keep my receipt due to a guest? Sounds ridiculous"

"Great staff wish u had c charger ports in the room"

"Left after the first night. And didn’t get reimbursed for the rest of the stay"

"We loved our stay here. The hotel is conveniently located by the highway and around many restaurants and shopping, there is a CVS at walking distance. The rooms were clean and staff is very helpful and friendly. When we checked in almost at 11pm, we had an issue with the room and the frost desk staff helped us to switch rooms immediately. She was warm and very welcoming. Truly appreciated that! The breakfast was reasonable and many options to choose from. I will definitely stay here again....

"The room was Ok, in the restroom there were holes in the wall between the shower and the door, the toilet paper holder was broken, there were little roaches crawling around in the restroom, there was no water pressure in the shower. The door trim in the restroom was dirty, there were paint stains on the wall in the restroom behind the door."

"I booked a one bedroom with double beds and got a one bedroom with a king size bed with no way to get another room because they were sold out for the holiday weekend. I had my elderly mother with me to visit her terminally ill sister. I am disabled and had to sleep on a stained sofa! This is NOT the Homewood of ten+ years ago! So disappointed!!"

"Staff was welcoming and the rooms were clean. Great location right off the highway and a million places close by."

"Clean room and mall nearby"

"😍"

"The staff was excellent the room was half clean."