Khách sạn Kenvil

"Great place to stay "

"Bon séjour"

"From the moment we entered the property our experience was less than ideal. The staff member at the front desk should not be working in the hospitality industry. She never smiled and only conversed when required to give or get specific information. She was actually rude on a number of occasions during our stay and sighed deeply when having to respond to any questions or needs. Breakfast was very minimal, not what we expect when advertised as being included: 2 choices of dry cereal, toast, 1...

"Clean room"

"I checked out after seeing my room. The owner refused to refund my money! The facility was not updated as advertised. The pictures where staged. The appearance of the room was not even close except for the wallpaper behind the bed! I had to drive further down to stay at the Days Inn which was much nicer. Advice to future travels, keep driving! Very dirty!"

"Excellence staff!"

"Clean and safe"

"Very disappointed with my stay. The room was dirty, there was hair on the bed and pillows, a cockroach in the room, and water leaking from a damaged ceiling. After I complained, I was moved to another room, but the second room had the same issues and was in similarly poor condition. The overall condition of the hotel was unsanitary and unacceptable. I had to leave early and could not use the remaining nights of my reservation. To make matters worse, despite providing photos of the conditions,...

"inn did not have our reservation on file. hole in bathroom door. no free breakfast. carpet needs replaced. halls dark. bed was comfortable. no closet. no extra blanket or pillow in room. light in bathroom not working"

"Couldn't figure out how to work the TV and the choices to watch were very poor. Food was fair, bar was good for a small bar and the room was very clean."

"This was an absolute last resort hotel because I don't like to support companies that work with ICE, which has famously been Hilton. However, driving across the country with pets, options can be limited. Being the last night, it was extremely nice to have a 12pm check out time. However, it was not super nice to have house keeping asking me if I was checking out that day when it was 11:30. We definitely slept in longer than intended but it was really off putting to feel like we are...

"quiet and clean pleasant staff"

"Everything was absolutely perfect for me and my family!"

"10/10 services & it was clean"

"The staff is very friendly and helpful. Beautiful property."

"No complaints!"

"Very little for breakfast Got woke up by loud talking at 2:45am Sunday morning called.the front desk they said it was a wedding party didn’t really care the party continued upstairs .When I complained again at 8:am they were more concerned that there was no damage from the party .When I called Tuesday morning as requested I was told the recording was only people talking by the elevator. I would not recommend to anyone who wants to get sleep"

"Fantastic stay! Thank you guys for the great service! We will be back! JT and Jill."

"Bathroom was clean but toilet did not flush well. Beds were comfortable and clean but carpeting was dirty, sheets and duvet had holes in them, all in all the place needed to be more carefully cleaned!!! On the highway 46, trees and brush needs to be cut down so the entrance is visible. If you miss the entrance, there is a LONG way to go to try to get back to hotel. Towels were clean but frayed and very used. Outside of hotel just needs to be cleaned well. No trash around but not well cleaned....