Khách sạn Kepala Batas

"check in very slow took about almost 1 hr.breakfast you have to search the seat own your own.food refill slow"

"Ok . The staff at counter need to improve "

"The hotel is a bit more dated than I expected, but the staff provide good service. The breakfast is fairly average."

"Great hotel. Close to the airport and all the staff are very friendly. The front desk staff were really helpful and kindly us check in early. They even helped us join two separate bookings easily. There is a playground that you can access through the 4th floor. And a very large playground about 5 mins away from the hotel. The room was spacious and clean and housekeeping did a great job refreshing the room for us. Our only complaint was that our room faced the convention center and...

"Good"

"Horrible reception staff who screwed up my check in and check out with multiple mistakes and inattentive service and all without regard to my loyalty with the hotel as I have stayed or booked rooms for others there for over 30 days in the last two years. No understanding of or commitment to service quality."

"Great property and with a nice pool and spa"

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"The pool is nice the signs to go to the gym are poor there is a shanty rundown former spa area that needs to be sealed off The bathrooms have unexpected ridges tripping hazard Breakfast area is chaotic"

"Staff were extremely helpful."

"Great hotel. Easy to walk and explore the local sights."

"Beautiful resort with plenty of amenities and areas to unwind. Staff were attentive and helpful."