"The staff here is truly excellent. They are kind, efficient, and easy to communicate with. This includes the front desk, the restaurant staff, house keeping, the spa, everyone! The room is spacious, clean, and well designed.
The food is tasty and the buffet options are plentiful if you want a quick meal.
My only issue is that the internet is a bit spotty, but they sent a technician in promptly to address the issue and I was able to stream shows on my laptop.
The pool is also great. The spa staff are professional and excellent, and the treatment rooms are clean and well designed.
What truly impressed me was that I decided to check out early, and the staff phoned expedia on my behalf to make sure that I would get a refund for the night I didn't use.
I would have no hesitation recommending the Panoramic Getaway to anyone looking to stay in the Munnar area. "