Khách sạn Kerling

"Semua ok kecuali bilik hotel, lantai kotor. Pintu toilet patut diperbaiki. Lantai juga perlu di tukar agar lebih hygiene."

"Cleanliness was perfect and nice view"

"we enjoyed a lot."

"Easy to locate, nice view from our room. There is a food mall on the ground floor with cafes and restaurants. Excellent place to stay for a few nights in Genting Highlands!"

"No toilet paper. Unit has moldy air conditioning units. Couldn’t sleep in bedroom. Checkin process was terrible. Self checkin which took 45 minutes"

"The communication with the host was pathetic and their were no clear direction regarding checkin. You basically go outside besides road side and get your key card. The room was okay but the Bedsheets had yellow stains and they looked dirty. Mattress would give you backache for sure. Avoid if possible."

"There are kitchen cabinets but nothing apart from a kettle and 2-3 cups. Would appreciate a microwave or some plates and forks and knifes"

"Rats! Rats! Rats! In almost every room. Couldnt sleep because of it. No small rats either. "

"Room was cleaned and ambients was great. Only thing was price was slightly higher, limited food options at the mall. Could attract more guest if price was more adjusted for sure because no it was a residence with no room service. Enjoy the stay nevertheless"

"Semua ok, tq"

"Great place"

"We booked 2 room via expedia - email to hotel reservation team - they confirmed all booking . When we check in, they say we have 1 room only. We have to wait 1 hours , show email to them then they say yes. Wasting time cause of your room management system "

"あ"

"Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...