Khách sạn Kerrville

"No toiletries No coffee No breakfast A/C couldn't keep up"

"Filthy, moldy and carpet was saturated with dog urine and smears of dog feces. Absolutely repulsive. We were there during the catastrophic flooding. Otherwise we would have moved hotels. Unbelievable that this hotel is read as highly as it is!"

"Beds were dirty, fridge shelves were broken, loud guests all night couldn’t sleep "

"Everything"

"I booked a king room through Expedia and I was given a disgusting dirty room The sheets were not cleaned it was a full bed sized room It was absolutely terrible..mgmt/owner was not friendly at all..do not recommend.."

"No soap in room on second day because housekeeping removed both of our opened bars of soap and didn’t put any back. We were given 2 towels for 3 people. We needed another towel, so I went in the hall and asked housekeeping for one towel. She argued with me but eventually gave me a towel. I would not recommend this place based on my experience."

"We unfortunately found ourselves in Kerrville on the night of the 2026 flooding. We lost power several times and were without internet for the better part of the time. These were all out of control of the Hotel, but they made the best accommodations they could. Still had a hot breakfast."

"Nice stay, room temp was perfect."

"I thought is was petty to have to pay for WiFi if you didn't book directly with them. Fortunately I carry my air card."

"Amazing pool and trail with a cave and a couple of overlooks"

"Stayed in room 101 downstairs, which was next to the meeting room. However, it was very noisy, door being slammed and it sounded like someone was "throwing up", and constantly flushing the toilet and shower... I appreciate it was also a Friday evening in the Texas Hill/Wine Country so people were just having fun and getting drunk. So although the beds were comfortable I didn't sleep very well... Front desk staff were very nice and friendly... Breakfast was good, parking easy etc..."

"The facility was totally misrepresented in Expedia. Based on the descriptions and photos and the 9.2 rating, we booked 7 nights in a “premier” room. The room we were given did not look even remotely like the photos. The “shower” was a cloth wrap around a free standing tub—away from walls with no grab bars, no place for soap/shampoo. The bathroom was a step down from the bedroom. My wife stumbled to her knees when she got up to use the bathroom at night because she missed the step in the dark....

"Great price and great location - within walking distance to restaurants and entertainment. Everything was clean. Linens were fresh. Staff were very helpful! We will be back."