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Nhận xét về Imperial Phukaew Hill Resort

3.5 out of 5
Imperial Phukaew Hill Resort
99 Moo 14, Phitsanulok-Lomsak Rd, Campson, Khao Kho, Phetchabun

Nhận xét

7,4

Tốt

Đánh giá 10 - Xuất sắc. 34/146 nhận xét" "
Đánh giá 8 - Tốt. 60/146 nhận xét" "
Đánh giá 6 - Được. 33/146 nhận xét" "
Đánh giá 4 - Kém. 12/146 nhận xét" "
Đánh giá 2 - Tồi. 7/146 nhận xét" "

7,2/10

Sạch sẽ

7,8/10

Nhân viên & dịch vụ

6,4/10

Tiện nghi, dịch vụ

6,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,4/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Erik

Đi cùng bạn đồng hành
Exellent location
Lưu trú 2 đêm vào Tháng 11, 2023
Saranya trả lời vào 21/01/2024
Dear Sir / Madam, Thank you for your value feedback, we will improving our services and hope to welcome you back again in the future. Guest Service Manager

8/10 - Tốt

kittiya

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
ดีน่ะถูกแต่ห้องพักเก่าไปหน่อย บริเวนโดยรอยสวย อากาศเย็นสบายดี บริเวนกว้างขว้าง อาหารเช้าทั่วไป
Lưu trú 1 đêm vào Tháng 10, 2023

10/10 - Xuất sắc

Kelsey, Atlanta

Lưu trú 3 đêm vào Tháng 10, 2023

8/10 - Tốt

kantawit

Thích: Sạch sẽ, nhân viên & dịch vụ
สภาพ และเครื่องใช้ในห้องพัก เป็นสไตล์รุ่นเก่าไปนิดนึง ส่วนที่เหลือ ก็ดีหมดครับ
Lưu trú 3 đêm vào Tháng 5, 2023

10/10 - Xuất sắc

Supavadee

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ห้องพักกว้าง อาจจะดูเก่าหน่อย แต่โดยภาพร่วมยังดูดี บรรยากาศดี วิวสวยมากๆๆ อาหารเช้าหลากหลาย อร่อย
Lưu trú 1 đêm vào Tháng 2, 2023

8/10 - Tốt

Sandra

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ
👍
Lưu trú 1 đêm vào Tháng 2, 2023
Saranya trả lời vào 09/03/2023
thank you very much

8/10 - Tốt

Pornpilas

Lưu trú 1 đêm vào Tháng 1, 2023
Saranya trả lời vào 09/03/2023
thank you very much

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
สภาพแวดล้อมดูร่มรื่น ห้องพักกว้าง แต่ภายในห้องพักค่อนข้างเก่า ปลั๊กไฟเป็นแบบเก่า 2 รู แอร์แบบเก่าไม่มีรีโมท มีมดในห้องน้ำ น้ำไม่ค่อยร้อนพอที่จะแช่น้ำในอ่าง ถ้าเทียบกับราคาถือว่าค่อนข้างแพง
Lưu trú 2 đêm vào Tháng 12, 2022
Hotel Manager trả lời vào 12/01/2023
Dear Sir / Madam, Thank you for your value feedback and very apologize for this inconvenience, we will improving our services and hope to welcome you back again in the future. Hotel Manager

6/10 - Được

William

Lưu trú 2 đêm vào Tháng 11, 2022
Hotel Manager trả lời vào 12/01/2023
Dear Sir / Madam, Thank you for your value feedback and very apologize for this inconvenience, we will improving our services and hope to welcome you back again in the future. Hotel Manager

4/10 - Kém

Hataitip

Lưu trú 2 đêm vào Tháng 10, 2022

2/10 - Tồi

Tomas

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Mycket saknades
Tvättservice saknades även fast det skulle finnas. Poolen hade inget vatten och internet fungerade inte
Lưu trú 2 đêm vào Tháng 10, 2022

8/10 - Tốt

Hebe

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 10, 2022

4/10 - Kém

philip

Lưu trú 1 đêm vào Tháng 4, 2022
Hotel Manager trả lời vào 24/06/2022
Dear Sir / Madam, Thank you for your value feedback and very apologize for this inconvenience, we will improving our services and hope to welcome you back again in the future. Hotel Manager

8/10 - Tốt

Maddie

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a great stay, the views were amazing. And the staff was super helpful.
Lưu trú 1 đêm vào Tháng 3, 2022
Hotel Manager trả lời vào 24/06/2022
Dear Sir / Madam, Thank you for your value feedback, we will improving our services and hope to welcome you back again in the future. Hotel Manager

2/10 - Tồi

APICHART

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
No good
Lưu trú 1 đêm vào Tháng 12, 2021
Hotel Manager trả lời vào 24/06/2022
Dear Sir / Madam, Thank you for your value feedback and very apologize for this inconvenience, we will improving our services and hope to welcome you back again in the future. Hotel Manager

10/10 - Xuất sắc

Thannont

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ห้องสะอาดกว้าง อากาศดี
Lưu trú 1 đêm vào Tháng 11, 2021

4/10 - Kém

Peter

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Bettwäsche hatte Flecken, ebenso wie die Handtücher. Beides roch unangenehm, definitiv nicht frisch gewaschen. Auch die Zimmer sind in die Jahre gekommen und hatten einen schlechten Geruch. Das Frühstück ist nicht zu empfehlen, es gab zwar Büfett, jedoch wurde nichts warmgehalten.
Lưu trú 3 đêm vào Tháng 11, 2021

6/10 - Được

Colin

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
It is a beautiful location. When built 20 years ago it was to a very high standard. Safely it is getting very tired. We had a luxury bungalow with access via step and very irregular steps. The sanitary ware was deteriorating and the surface of the sink and bath having dark surface defects. The mechanical plug in the bath had parts missing and replaced with a chained plug. Water was Luke warm.
Lưu trú 4 đêm vào Tháng 11, 2021

10/10 - Xuất sắc

Peter, Herrliberg

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very quiet property in a beautiful environment!
Lưu trú 2 đêm vào Tháng 11, 2021

8/10 - Tốt

Jens Christer

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
fin udsigt
dejlugt sted med en fin udsigt til en billig pris
Lưu trú 1 đêm vào Tháng 6, 2021

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful location; view is not as spectacular as other, nearby, locations, but rooms are very large and comfortable. Staff is polite, professional, courteous, and responsible. Pool and restaurant were closed as a result of Covid.
Lưu trú 1 đêm vào Tháng 5, 2021

6/10 - Được

Burakorn

Đi theo nhóm
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
โซฟาเก่า สกปรก แอร์ไม่เย็น ไม่เหมาะกับผู้พิการ หรือ สูงอายุ ข้อดี พนักงานน่ารัก อาหารเช้าอร่อย ห้องกว้าง ราคาไม่แพง
Lưu trú 2 đêm vào Tháng 9, 2020

10/10 - Xuất sắc

Paul

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Cozy stay
Very nice resort, big room, very confortable bed, big bathroom (although a bit old), very cozy. Breakfast not too interesting.
Lưu trú 1 đêm vào Tháng 9, 2020

10/10 - Xuất sắc

Håkan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 8, 2020

6/10 - Được

Khách đã xác thực

Lưu trú 1 đêm vào Tháng 2, 2020
Krairung Yamkam trả lời vào 14/02/2020
Dear My Guest ทางโรงแรมอิมพีเรียลภูแก้วฮิลล์ รีสอร์ท เขาค้อ ขอขอบพระคุณท่านเป็นอย่างยิ่งที่ให้เกียรติใช้บริการโรงแรมของเรา ในระหว่างช่วงวันหยุดพักผ่อนของท่านที่จังหวัดเพชรบูรณ์ที่ผ่านมา และทางโรงแรมรู้สึกขอบคุณ ที่ท่านได้สละเวลาในการกรอกแบบแสดงความคิดเห็นเกี่ยวกับความพึงพอใจในการให้บริการของทางโรงแรม สำหรับความคิดเห็นของท่านทางโรงแรมจะนำไปปรับปรุงการให้บริการอย่างต่อเนื่อง เพื่อให้ตรงกับความต้องการและวิสัยทัศน์ของท่าน ที่ได้มอบความไว้วางใจให้กับโรงแรมของเรา ทางโรงแรมขอขอบพระคุณท่านเป็นอย่างยิ่งที่ให้การสนับสนุนและมอบความไว้วางใจให้กับทางเรา และหวังเป็นอย่างยิ่งว่าจะได้มอบการบริการให้แก่ท่านอีกครั้งในอนาคตอันใกล้นี้ ขอแสดงความนับถือ โรงแรมอิมพีเรียลภูแก้วฮิลล์ รีสอร์ท เขาค้อ

6/10 - Được

Theeratat

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
ห้องพักกว้างขวางมาก ห้องพักสภาพเก่า ห้องน้ำมีสภาพเก่า ควรปรับปรุง เเอร์เสียงดังมาก
Lưu trú 1 đêm vào Tháng 2, 2020
Krairung Yamkam trả lời vào 12/02/2020
Dear Khun Theeratat ทางโรงแรมอิมพีเรียลภูแก้วฮิลล์ รีสอร์ท เขาค้อ ขอขอบพระคุณท่านเป็นอย่างยิ่งที่ให้เกียรติใช้บริการโรงแรมของเรา ในระหว่างช่วงวันหยุดพักผ่อนของท่านที่จังหวัดเพชรบูรณ์ที่ผ่านมา และทางโรงแรมรู้สึกขอบคุณ ที่ท่านได้สละเวลาในการกรอกแบบแสดงความคิดเห็นเกี่ยวกับความพึงพอใจในการให้บริการของทางโรงแรม สำหรับความคิดเห็นของท่านทางโรงแรมจะนำไปปรับปรุงการให้บริการอย่างต่อเนื่อง เพื่อให้ตรงกับความต้องการและวิสัยทัศน์ของท่าน ที่ได้มอบความไว้วางใจให้กับโรงแรมของเรา ทางโรงแรมต้องขออภัยเป็นอย่างยิ่ง สำหรับเหตุการณ์ความไม่เรียบร้อยที่เกิดขึ้น โดยได้แจ้งเหตุการณ์ดังกล่าวให้ทางแผนกแม่บ้านของโรงแรมรับทราบ เพื่อดำเนินการปรับปรุงขั้นตอนการตรวจสอบห้องพักอย่างทันท่วงที ทั้งนี้ขอเรียนให้ท่านได้รับทราบ ทางโรงแรมมีนโยบายที่จะทำการการปรับปรุงในเร็วๆนี้ เพื่อเพิ่มความสะดวกสบายในการใช้บริการของท่านในอนาคต ทางโรงแรมขอขอบพระคุณท่านเป็นอย่างยิ่งที่ให้การสนับสนุนและมอบความไว้วางใจให้กับทางเรา และหวังเป็นอย่างยิ่งว่าจะได้มอบการบริการให้แก่ท่านอีกครั้งในอนาคตอันใกล้นี้ ขอแสดงความนับถือ โรงแรมอิมพีเรียลภูแก้วฮิลล์ รีสอร์ท เขาค้อ

6/10 - Được

Hong Eng

Đi theo nhóm
Thích: Nhân viên & dịch vụ
The room is big, the view is good, but a bit old and not up keep.
Lưu trú 2 đêm vào Tháng 12, 2019
Krairung Yamkam trả lời vào 09/01/2020
Dear Khun Hong Eng We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it. On the same note, we would also like to inform you that the hotel is planning for a renovation soon, where we hope we will have a better product to offer to our guests in the future. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 1, 2020
Krairung Yamkam trả lời vào 09/01/2020
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2019
Krairung Yamkam trả lời vào 09/01/2020
Dear My Guest We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

2/10 - Tồi

yeoh wee

Đi theo nhóm
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Old resort with little facilities
Hotel service very very poor..rms are old n bed with mites..stay 3nites there..was beaten by the mites all over my 2 legs..order rm service for tuna sandwich..took 2hrs to reach the rms...rms are far fm hotel lobby with limited buggy...great disappointment
Lưu trú 3 đêm vào Tháng 12, 2019
Krairung Yamkam trả lời vào 02/01/2020
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it as we take pride in putting guests as our 1st priority. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

4/10 - Kém

Khách đã xác thực

Lưu trú 2 đêm vào Tháng 12, 2019
Krairung Yamkam trả lời vào 28/12/2019
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

8/10 - Tốt

Jariyaporn

Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Sạch sẽ
โรงแรมตั้งอยู่บนเขา วิวสวย แต่ห้องพักที่ได้ มองไม่เห็นวิว แต่บรรยากาศดี โรงแรมอาจจะเก่าไปหน่อย แต่ก็มีสิ่งอำนวยความสะดวกครบ วันที่เข้าพัก มีการเตรียมห้องพักไว้ แต่ไม่ได้มีการเช็คก่อนเข้าพัก ฝุ่นเยอะมาก เดินบนพื้นแล้วหยาบเท้ามาก โดยรวมก็ถือว่าดี เงียบสงบ
Lưu trú 2 đêm vào Tháng 12, 2019
Krairung Yamkam trả lời vào 24/12/2019
Dear Khun Jariyaporn ทางโรงแรมอิมพีเรียลภูแก้วฮิลล์ รีสอร์ท เขาค้อ ขอขอบพระคุณท่านเป็นอย่างยิ่งที่ให้เกียรติใช้บริการโรงแรมของเรา ในระหว่างช่วงวันหยุดพักผ่อนของท่านที่จังหวัดเพชรบูรณ์ที่ผ่านมา และทางโรงแรมรู้สึกขอบคุณ ที่ท่านได้สละเวลาในการกรอกแบบแสดงความคิดเห็นเกี่ยวกับความพึงพอใจในการให้บริการของทางโรงแรม สำหรับความคิดเห็นของท่านทางโรงแรมจะนำไปปรับปรุงการให้บริการอย่างต่อเนื่อง เพื่อให้ตรงกับความต้องการและวิสัยทัศน์ของท่าน ที่ได้มอบความไว้วางใจให้กับโรงแรมของเรา ทางโรงแรมต้องขออภัยเป็นอย่างยิ่ง สำหรับเหตุการณ์ความไม่เรียบร้อยที่เกิดขึ้น ทางเราจะรายงานเหตุการณ์ดังกล่าวให้ทางฝ่ายบริหารของโรงแรมได้รับทราบและจะรีบดำเนินการแก้ไข เพื่อปรับปรุงและทำให้แน่ใจว่าจะไม่มีกรณีเช่นนี้เกิดขึ้นอีกในอนาคต ทางโรงแรมขอขอบพระคุณท่านเป็นอย่างยิ่งที่ให้การสนับสนุนและมอบความไว้วางใจให้กับทางเรา และหวังเป็นอย่างยิ่งว่าจะได้มอบการบริการให้แก่ท่านอีกครั้งในอนาคตอันใกล้นี้ ขอแสดงความนับถือ โรงแรมอิมพีเรียลภูแก้วฮิลล์ รีสอร์ท เขาค้อ

8/10 - Tốt

gracy

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Enjiyable stay
We enjoyed the stay every much. The bed was very comfortable. The only setback is that it is not elderly friendly as there is no lift to service the rooms.
Lưu trú 3 đêm vào Tháng 12, 2019
Krairung Yamkam trả lời vào 18/12/2019
Dear Khun Gracy We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it as we take pride in putting guests as our 1st priority. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

10/10 - Xuất sắc

AlexandraYap

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Overall experience is great, and it is time to perform some maintenance room facilitiy
Lưu trú 2 đêm vào Tháng 11, 2019
Krairung Yamkam trả lời vào 08/12/2019
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. We are glad that you had a comfortable stay and we will pass your compliments to the staff concerned. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best wishes, The Imperial Phukaew Hill Resort Khao Kho

6/10 - Được

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 11, 2019
Krairung Yamkam trả lời vào 10/12/2019
ทางโรงแรมอิมพีเรียลภูแก้วฮิลล์ รีสอร์ท เขาค้อ ขอขอบพระคุณท่านเป็นอย่างยิ่งที่ให้เกียรติใช้บริการโรงแรมของเรา ในระหว่างช่วงวันหยุดพักผ่อนของท่านที่จังหวัดเพชรบูรณ์ที่ผ่านมา และทางโรงแรมรู้สึกขอบคุณ ที่ท่านได้สละเวลาในการกรอกแบบแสดงความคิดเห็นเกี่ยวกับความพึงพอใจในการให้บริการของทางโรงแรม สำหรับความคิดเห็นของท่านทางโรงแรมจะนำไปปรับปรุงการให้บริการอย่างต่อเนื่อง เพื่อให้ตรงกับความต้องการและวิสัยทัศน์ของท่าน ที่ได้มอบความไว้วางใจให้กับโรงแรมของเรา ทางโรงแรมต้องขออภัยเป็นอย่างยิ่ง สำหรับเหตุการณ์ความไม่เรียบร้อยที่เกิดขึ้น ทางเราจะรายงานเหตุการณ์ดังกล่าวให้ทางฝ่ายบริหารของโรงแรมได้รับทราบและจะรีบดำเนินการแก้ไข เพื่อปรับปรุงและทำให้แน่ใจว่าจะไม่มีกรณีเช่นนี้เกิดขึ้นอีกในอนาคต ทางโรงแรมขอขอบพระคุณท่านเป็นอย่างยิ่งที่ให้การสนับสนุนและมอบความไว้วางใจให้กับทางเรา และหวังเป็นอย่างยิ่งว่าจะได้มอบการบริการให้แก่ท่านอีกครั้งในอนาคตอันใกล้นี้ ขอแสดงความนับถือ โรงแรมอิมพีเรียลภูแก้วฮิลล์ รีสอร์ท เขาค้อ

10/10 - Xuất sắc

Kai Lun

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 11, 2019
Krairung Yamkam trả lời vào 06/12/2019
Dear Khun KAI We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. We are glad that you had a comfortable stay and we will pass your compliments to the staff concerned. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best wishes, The Imperial Phukaew Hill Resort Khao Kho

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 11, 2019
Krairung Yamkam trả lời vào 06/12/2019
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. We are glad that you had a comfortable stay and we will pass your compliments to the staff concerned. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best wishes, The Imperial Phukaew Hill Resort Khao Kho

4/10 - Kém

Jazz, Singapore

Đi theo nhóm
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
old property, room is big but lacking in amenties.
Lưu trú 3 đêm vào Tháng 11, 2019
Krairung Yamkam trả lời vào 28/11/2019
Dear Khun Jazz We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it as we take pride in putting guests as our 1st priority. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

10/10 - Xuất sắc

Pirun

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
บรรยากาศดีมาก ห้องพักอยู่บนเนินเขา ห้องเก่าไปนิดแต่กว้างและโปร่ง
Lưu trú 2 đêm vào Tháng 11, 2019
Krairung Yamkam trả lời vào 28/11/2019
Dear Khun Pirun We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. We are glad that you had a comfortable stay and we will pass your compliments to the staff concerned. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best wishes, The Imperial Phukaew Hill Resort Khao Kho

8/10 - Tốt

Wei Ping Serene

Đi cùng gia đình
Không thích: Sạch sẽ
Lưu trú 2 đêm vào Tháng 11, 2019
Krairung Yamkam trả lời vào 22/11/2019
Dear Khun Wei Ping We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

4/10 - Kém

Khách đã xác thực

Đi theo nhóm
Không thích: Nhân viên & dịch vụ
Service was terrible.food and drink orders took an hour to arrive. Breakfast was poor. Accessibility is non/existent with many steps and stairs to access rooms and facilities
Lưu trú 3 đêm vào Tháng 11, 2019
Krairung Yamkam trả lời vào 16/11/2019
Dear Khun Guest We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it as we take pride in putting guests as our 1st priority. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

6/10 - Được

CHEE KUN

Đi theo nhóm
Lưu trú 3 đêm vào Tháng 10, 2019
Krairung Y. trả lời vào 04/11/2019
Dear Khun Chee Kun We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it as we take pride in putting guests as our 1st priority. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

2/10 - Tồi

Khách đã xác thực

Đi theo nhóm
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It is quite surprise me when we pay for 3 person prices per room,what we get everything only for 2 persons eg: bed towel,water and breakfast...Is that the third person is transparent? And also not suitable for elder to stay bcoz of the walkway to room up,down & uneven.the worst is walkway to room no light.When we walk at day & night we use our PHONE TORCH to light up the walkway. 😰It's really very dark feel like stay inside the jungle.
Lưu trú 3 đêm vào Tháng 10, 2019
Krairung Y. trả lời vào 22/10/2019
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it as we take pride in putting guests as our 1st priority. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2019
Krairung Yamkam trả lời vào 22/10/2019
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

8/10 - Tốt

Khách đã xác thực

Đi theo nhóm
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice View. Windy Place, Economy price, Fair Breakfast, Little Dust in Room
Lưu trú 1 đêm vào Tháng 10, 2019
Krairung Yamkam trả lời vào 19/10/2019
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it as we take pride in putting guests as our 1st priority. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

8/10 - Tốt

Somsak

Thích: Nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 9, 2019
Krairung Y. trả lời vào 01/10/2019
Dear Khun Somsak We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

10/10 - Xuất sắc

Jakob Morten

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 9, 2019
Krairung trả lời vào 19/09/2019
Dear Khun Jakop We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. We are glad that you had a comfortable stay and we will pass your compliments to the staff concerned. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best wishes, The Imperial Phukaew Hill Resort Khao Kho

2/10 - Tồi

Khách đã xác thực

Đi cùng bạn đồng hành
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Le lieu est super , les chambres sont fatiguées, Si vous avez des problèmes de dos alors fuyez, litterie deplorable ...
Lưu trú 2 đêm vào Tháng 8, 2019
Krairung trả lời vào 09/09/2019
Dear my guest We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

2/10 - Tồi

Pannathat

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
เสีความรู้สึก
เก่ามาก สกปรก ไม่มีแปรงหรือของใช้ให้ ราคานี้ต้องดีระดับนึงแล้วแบบนี้ราคา300พอไหวอะ
Lưu trú 1 đêm vào Tháng 6, 2019
Hotel Manager trả lời vào 20/08/2019
Dear Sir / Madam, Thank you for your feedback, we do appreciated your comments for improving in the future. Hotel Manager

8/10 - Tốt

Hans

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Need of make over
Has passed the prime of its life, at least the simple room we had. Would definitely benefit from a make over! Also would appreciate better signposting from the main road. Was difficult to find, especially at night. Otherwise our stay was good, including the breakfast.
Lưu trú 1 đêm vào Tháng 6, 2019
Hotel Manager trả lời vào 20/08/2019
Dear Sir / Madam, Thank you for your feedback, we do appreciated your comments for improving in the future. Hotel Manager