"We waited about 10 mins for someone to come to the front desk at check in.
The stairs & hallways were not vacuumed, our room was musty & mildew smelling. The bathroom was tiny, stains on the shower curtain.
The ice machine was out of order, the pool is closed indefinitely.
We asked for more towels at the front desk, and were told he would bring some up to our room shortly. Nobody came with more towels.
The side ‘security’ door was blowing in the wind, no key needed to get in.
I waited several minutes at the front desk waiting to checkout and request a receipt. Nobody was there, and nobody answered when I used their cordless phone system that is used for reaching staff."