8/10 - Tốt
Diane, Calgary
Đi cùng bạn đồng hành
25/09/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My husband & I stayed at the Larix last year for a couple of night and enjoyed our stay. We stayed 4 night this time and were disappointed for a few reasons. My husband had an allergy attack as soon as we got into the bed it got worse throughout the night so 1st thing in the morning we went and got him Reactine, he ended up having to take a pill daily for the time we were there. I also had an allergic reaction but not as severe. My guess is it was a possibly a reaction to dog dander. The air conditioner unit was very noisy and although we would have loved the option of opening the window for cool fresh air that wasn't possible as the air conditioner was vented though the very small window that did not open. There was a very large dog that was down the hall from us that didn't seem to be socialized, he lunged and barked at my husband, just a tad unnerving. We overheard the cleaning staff member telling someone at the front desk that there was a dog odor that was lingering in one of the rooms. Although my husband & I do not have any pets we love animals, however do not feel that we should have to sleep in a bed previously occupied by someone's pet. I'm not sure why any hotel would not have separate rooms for people who brings pets along rather that expecting paying guests to sleep in the same room/bed previously occupied by a pet.
We will be returning to Kimberly next year but not sure we'll be staying at the Larix again which is unfortunate.
Diane
Lưu trú 3 đêm vào Tháng 8, 2024