Khách sạn Kincaid

"Everything was great."

"Went to the on site diner only to discover it's actually a bar with live music. Not how we wanted to relax after a long day "

"Should not be allowed to carry the Hilton brand name. Absolutely filthy and property is in dismal condition. "

"The room temp was very nice and the breakfast had a good variety to pick from! The staff was really nice and they have a very pretty pool!"

"The hotel seems very new. It was clean. The staff was friendly and helpful. I had stayed in a king suite which was very roomy. I would stay here again"

"Clean, friendly, helpful, very good breakfast."

"Not enough handicap parking. Never an open spot. Receptionist not very friendly. We stayed for 2 nights and were given only 2 wash cloths. Upon returning for the second night, housekeeping had not touched our room. No clean towels, trash was full. Called for towels and they brought some up. States they only clean rooms every other day. Hair dryer broken and kept falling off the wall. As much as we paid for the room I would expect better service. Will not use Hilton again in the future."

"I did not try the air conditioning. There is no spa or pool. Though it could use some updates and repairs. The staff are great. Very welcoming and kind."

"Many little ants in our room after opening a soda"

"Good location if you want to be in the westside of Springfield; good hot breakfast; friendly, helpful staff; Clean. Drinks and food reception in the pm. Did not use other amenities like gym and pool."

"Historic old building with no staff after 9 Room very dated and small"

"It was a great choice the drinks and food were a plus. I did notice some staff helped some more than others, I observed some picking up plates from tables and I am disabled and no one offered any assistance. It was very obvious. I also was patiently waiting for food to be replenished and when finally gave up it suddenly appeared! Coincidence maybe? Maybe extent bar hours out an hour or more, it felt rushed. "

"Very clean room! Bedding was white, clean and comfortable."

"Good stay."

"Kids enjoyed the pool"

"The room was filthy "

"All HIEX are about the same. I loved the spacious rooms & the bed was comfortable. The carpets were rather dirty—at least that’s what the bottom of y feet showed."

"No continental breakfast"