Khách sạn Kincaid

"Hotel is in a fantastic location to see many local sites and the New River Gorge. The staff are friendly. The WiFi is sketchy and cuts out a lot, and the breakfast is more than a little underwhelming. Breakfast is supposed to be served until 10 am, but we got there at 8:30 am and there was nothing much to eat. The coffee is machine coffee, but there are Keurig machines in the rooms - so you can bring your own coffee."

"Good"

"The bed was comfy, that was about it, had a funky smell when we walked in the lobby. The room had a smell but not as bad as the lobby. Needs a major renovation, and they need to spend some more time cleaning."

"Could be cleaner, there were stains one the wall and window. Also, I don’t think the bottom sheets were replaced."

"Dirty and dated."

"Good hotel, right along the interstate. We stayed here to visit the national park."

"Always friendly staff, clean, close to the interstate. Quick turnaround."

"The staff was exceptional. They were doing the best they could to keep up. Hotel was near sold out and it was obviously understaffed. Grime everywhere, crumbs in carpet, broken floor tiles in bathroom, large stains on furniture and bedding. We moved a chair to play cards and there were hair products under it that had definitely been there for months, given all of the dust/hair/dirt on them. There were teenage girls (approximately 14-15 years old) working... running towels and blankets to...

"My wife waited a long time for yogurt machine to be refilled Coffee was empty when we went to leave Staff seemed overwhelmed There was a lot of running around the halls late into the night The fire alarm woke me earlier than planned and then went off two more times"

"Everything about this holiday inn was great."

"The staff was extremely nice. The room was surface cleaned more than deep cleaned. The breakfast was extremely minimal."

"Property in need of some TLC...suggest a coffee maker in rooms or available in lobby; no clock in room....no guide for tv...no eggs or fruit available at breakfast...just the little things that add to the stay."

"Liked the location. Carpet in room was dirty. Room smelled like there had been a dog previously."

"The property was clean and the staff was very nice."

"Check in was quick and easy and staff was very friendly. Hotel is very clean and freshly renovated. Only downside was the breakfast, not as many selections as other hotels but sufficient. We would stay here again."

"This place was fine. Check in took a while and my TV didn’t work. I was on the first floor and my room was clean and comfortable. However, it was really bright with the hall lights and outside lights. I woke up multiple times thinking it was morning because it was so bright."

"staff was very helpful and even got us checked in a little early. room was nice and clean"

"Shower head need changing bc of leak but great"

"Bed not ready, no blanket. Cigarette holes burned in sheets put on bed. Shower was horrible, shower head needs to be replaced. Ice machine broken. Waited well over hour for a blanket. Room smelled badly like stale cigarette smoke. Toaster at continental breakfast was also broken."