Hồ bơi ngoài trời

Nhận xét về La Quinta Inn & Suites by Wyndham Kingsland/Kings Bay

2.5 out of 5

Nhận xét

8,8

Xuất sắc

Đánh giá 10 - Xuất sắc. 578/1004 nhận xét" "
Đánh giá 8 - Tốt. 252/1004 nhận xét" "
Đánh giá 6 - Được. 113/1004 nhận xét" "
Đánh giá 4 - Kém. 42/1004 nhận xét" "
Đánh giá 2 - Tồi. 19/1004 nhận xét" "

8,8/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Preston, Tazewell

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice place and would stay there again in future
Lưu trú 5 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Matthew

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean, comfortable beds, friendly staff. Breakfast was simple, but acceptable.
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

June

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great property! Clean, front desk staff friendly and helpful. Room comfortable. I'd stay here again.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 27/05/2024
Dear Guest,Thank you for your visit. We're thrilled to hear that you had a great experience during your stay with us. It's fantastic to know that you found our property clean, our front desk staff friendly and helpful, and your room comfortable. We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

10/10 - Xuất sắc

Debbie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 25/05/2024
Dear Debbie,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

8/10 - Tốt

James

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good hotel for the price. Had no issues during stay.
Lưu trú 3 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 23/05/2024
Dear James,Thank you for your positive feedback! We're glad to hear that you found our hotel to be a good value and that you had a pleasant stay without any issues. We hope to have the opportunity to welcome you back for another enjoyable experience in the future.Sincerely, Hotel Manager

10/10 - Xuất sắc

Marcelle

Đi cùng thú cưng, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The check in itself was excellent, the young man at the desk was very cordial, polite, & helpful. Unfortunately the bed was like sleeping on concrete, & was murder on my back. Love that they're pet friendly (very much so), but do not understand why they would have carpeted rooms with pets. Everything smells like a wet dog, & we all know the carpet will never, ever be truly clean. The room was very clean, the body wash in the shower was empty, & the mattress on the sofa bed was literally a joke. Probably would've been more comfortable for my dog, than my son. The free breakfast was very good, a wide variety of items, & the coffee was great.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 22/05/2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a pleasant check-in experience and enjoyed our pet-friendly policy. We apologize for any discomfort you experienced with the bed and sofa mattress; your comfort is important to us, and we'll look into improving this aspect. We appreciate your kind words about our breakfast offerings and hope to welcome you back for a better stay in the future.Sincerely, Hotel Manager

10/10 - Xuất sắc

Trisha

Đi cùng thú cưng, Đi theo nhóm, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean and the staff was great!
Lưu trú 3 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 22/05/2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that you found our hotel very clean and enjoyed the excellent service from our staff. We hope to welcome you back soon for another fantastic stay!Sincerely, Hotel Manager

10/10 - Xuất sắc

DIANE

Đi cùng thú cưng, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice room. Carpet needs to go and extend the nice vinyl floor. Bathroom was nice
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 20/05/2024
Dear DIANE,Thank you for your positive feedback regarding your room and bathroom. We appreciate your suggestion about the carpet and will certainly consider it for future improvements. Your satisfaction is important to us, and we hope to welcome you back for an even better experience.Sincerely, Hotel Manager

6/10 - Được

Stephen, Leesburg

Thích: Nhân viên & dịch vụ
*
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 20/05/2024
Dear Stephen,Thank you for providing a rating for your experience. We appreciate your feedback and would love to know more about your stay to better understand how we can improve and meet your expectations. If there are any specific areas where we fell short, please let us know so that we can address them accordingly. We hope to see you again soon.Sincerely, Hotel Manager

8/10 - Tốt

Gary

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lobby and common areas are very nice and the staff is exceptionally helpful and friendly. Easy and convenicen check in and check out. Easy walk to a Cracker Barrel too, many other chain restaurants a short drive away and some really good local ones in St Marys a few miles away. The only negative comment is that the room lighting seemed dim especially in the bathroom, and the carpet in the room (212) was stained and old looking.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 20/05/2024
Dear Gary,Thank you for your kind words about our lobby, common areas, and staff. We're delighted to hear that you enjoyed your stay and found our location convenient. Your feedback regarding the room lighting and carpet condition is appreciated, and we will address these areas for improvement. We hope to welcome you back soon.Sincerely, Hotel Manager

10/10 - Xuất sắc

Charles

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was very courteous
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 21/05/2024
Dear Charles,Thank you for your feedback. We're delighted to hear that you received good service from all of our staff. Providing excellent customer service is a top priority for us, and we're glad that our team delivered. Your kind words will be shared with our staff as it will serve as encouragement for their hard work and dedication. We look forward to welcoming you back soon.Sincerely, Hotel Manager

8/10 - Tốt

Cindy

Đi cùng thú cưng, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice size room and there is a pool and spa on premises as well as laundry machines should you need them.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 15/05/2024
Dear Cindy,Thank you for your wonderful feedback. We're thrilled that you appreciated the spaciousness of your room and the convenient amenities we offer, including the pool, spa, and laundry facilities. It's our goal to ensure that our guests have everything they need for a comfortable and enjoyable stay. Whether you're here for relaxation or business, we strive to provide a hassle-free experience. We hope to host you again soon for another pleasant stay!Sincerely, Hotel Manager

10/10 - Xuất sắc

Lonell

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I didn't like the fact that the Expedia rate was higher than the walk in rate for the same room and I didn't get Wyndham points. And my first key dollars weren't applied to the reservation.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 14/05/2024
Dear Guest,Thank you for your feedback. We apologize for the inconvenience regarding the rate difference and the Wyndham points not being applied. We aim to provide consistent and transparent pricing for all our guests. We'll look into this matter to ensure better alignment in the future. Additionally, please contact our front desk or customer service team to address the issue with your key dollars. We appreciate your business and hope to serve you better next time.Sincerely, Hotel Manager

8/10 - Tốt

Linda

Đi cùng thú cưng, Đi cùng bạn đồng hành
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
We stay at La Quinta because they are pet friendly. We were disappointed to find out that there is now a fee for pets, however, at this location.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 11/05/2024
Dear Linda,Thank you for choosing La Quinta for your stay. We apologize for any disappointment regarding the pet fee at our location. We understand the importance of being pet-friendly and strive to provide fair policies. Your feedback is valuable, and we will review our policies to ensure they align with our guests' expectations. We hope to welcome you and your furry friend back soon.Sincerely, Hotel Manager

10/10 - Xuất sắc

Susan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff very friendly.
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 02/05/2024
Dear Guest,Thank you for sharing your positive feedback about our friendly staff. We strive to provide excellent service and hospitality to all our guests. We look forward to welcoming you back for another pleasant stay in the future.Sincerely, Hotel Manager

10/10 - Xuất sắc

Ira

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very attentive staff
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 01/05/2024
Dear Guest,Thank you for recognizing our staff's attentiveness during your stay. We strive to provide excellent service, and we appreciate your positive feedback. We look forward to welcoming you back for another pleasant experience.Sincerely, Hotel Manager

2/10 - Tồi

JASON

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room was filthy! Sticky floors, dirty mirrors, smelly carpet! Air conditioner was loud and smelled like mold. Drains were backed up in shower and sink. Couch was ripped and pull out mattress was stained and yellow. Picked the place because it was an 8.8. Paid $170 for the night and was a total disaster. Stay away please!
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 25/04/2024
Dear Guest,Thanks for your comments. I regret that we couldn't completely satisfy you because of the issues mentioned in your review, which made your stay unpleasant. We take real pride in our hotel, and I apologize if we let you down. We are addressing your observations point by point for further improvement and you shall see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us.Sincerely, Hotel Manager

6/10 - Được

Carolyn, Carrollton

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
just needs a major update, my bathroom overhead light didnt work, the AC unit was noisy and inefficient.
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 24/04/2024
Dear Guest,Thank you for bringing your concerns to our attention. I am sorry for the issues you encountered during your stay. Our maintenance department has been notified of the problems and has been instructed to take the necessary steps to address them. We are committed to enhancing our services and amenities, and we hope to have the opportunity to welcome you back soon.Sincerely, Hotel Manager

8/10 - Tốt

patrick

Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 21/04/2024
Dear Guest,Thank you for taking the time to leave us a review! We're glad to hear that you had a positive experience during your stay. If there are any specific aspects of your stay that you particularly enjoyed or any areas where you feel we could further improve, please feel free to let us know. Your feedback is invaluable to us as we strive to continuously enhance our guests' experiences. We appreciate your support and hope to have the opportunity to welcome you back again soon.Sincerely, Hotel Manager

10/10 - Xuất sắc

Lawrence

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Grace was great
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 19/04/2024
Dear Lawrence,Thank you for recognizing Grace's excellent service during your stay. We're thrilled to hear she made a positive impact on your experience. We appreciate your feedback and hope to welcome you back for another enjoyable stay.Sincerely, Hotel Manager

6/10 - Được

Nora

Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 17/04/2024
Dear Nora,Thank you for the feedback. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager

10/10 - Xuất sắc

Victor

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
very nice hotel
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 15/04/2024
Dear Guest,Thank you for your positive feedback about our hotel. We're delighted to hear that you had a pleasant experience during your stay. Your satisfaction is important to us, and we appreciate your kind words. We look forward to welcoming you back for another enjoyable visit in the future.Sincerely,Hotel Manager

10/10 - Xuất sắc

Jacques

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Qualité, prix très bien 👍
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 08/04/2024
Dear Jacques,Thank you for your positive feedback! We are delighted to hear that you found the quality and price of our hotel to be very good. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

8/10 - Tốt

Naomi

Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 29/04/2024
Dear Naomi,Thank you for your rating! We strive to provide the best possible experience for our guests. If there is anything we can do to improve and earn that extra star, please let us know. We hope to have the pleasure of welcoming you back in the future and exceeding your expectations.Sincerely, Hotel Manager

8/10 - Tốt

Michel

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Parfait pour nous et le déjeuner a 6 hrs
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Manager trả lời vào 03/04/2024
Dear Michel,We're thrilled to hear that our hotel was perfect for your needs. Providing convenience and comfort to our guests is our top priority. Thank you for choosing to stay with us, and we hope to welcome you back again soon.Sincerely, Hotel Manager

10/10 - Xuất sắc

Robert

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great check in person
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 03/04/2024
Dear Robert,We're delighted to hear that you had a great check-in experience with us. Providing excellent service from the moment our guests arrive is a top priority, and we're thrilled that our staff met your expectations. Thank you for sharing your positive feedback, and we hope to welcome you back again soon.Sincerely, Hotel Manager

8/10 - Tốt

Serge

Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Manager trả lời vào 21/04/2024
Dear Guest,Thank you for your review! We're pleased to hear that you had a positive experience during your stay. If there are any areas where you feel we could improve and earn that extra star, please don't hesitate to let us know. Your feedback is valuable to us as we strive to provide the best possible experience for all our guests. We appreciate your support and hope to welcome you back again in the future.Sincerely, Hotel Manager

10/10 - Xuất sắc

Rolanda

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay while traveling. Awesome breakfast!
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Manager trả lời vào 26/03/2024
Dear Rolanda,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us and found our breakfast offerings to your liking. We strive to provide a comfortable and enjoyable experience for all our guests, and we're pleased to know that we succeeded during your visit. We hope to welcome you back again soon for another great stay!Sincerely, Hotel Manager

6/10 - Được

Anita

Đi cùng thú cưng, Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The property needed a refresh. Everything very worn. I liked that my pet could stay however that doesn't mean my standards for cleaness or worn carpet and furniture are lower.
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Manager trả lời vào 23/03/2024
Dear Guest,Thank you for your feedback. We apologize for any disappointment caused by the condition of our property during your stay. While we are pleased to offer pet-friendly accommodations, we understand that cleanliness and overall appearance are important to all our guests. Your comments are valuable, and we will consider them as we progress. We appreciate your understanding and hope to have the opportunity to serve you in the future better.Sincerely, Hotel Manager

10/10 - Xuất sắc

Harry

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Manager trả lời vào 13/03/2024
Dear Harry,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

4/10 - Kém

William

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
No crib. Room smells like weed. Indifferent front desk staff. Nonfunctional bath plug
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Manager trả lời vào 10/03/2024
Dear Guest,Thank you for bringing these concerns to our attention. We apologize for the inconvenience you experienced during your stay. Rest assured, we take your feedback seriously and will address these issues promptly to ensure a better experience for our guests in the future.Sincerely, Hotel Manager

10/10 - Xuất sắc

Tammy

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was super friendly!
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Manager trả lời vào 10/03/2024
Dear Guest,Thank you for your fantastic feedback! We're thrilled to hear that our staff provided you with friendly service during your stay. Ensuring our guests feel welcome and well taken care of is always our top priority. We appreciate your kind words and hope to welcome you back again soon!Sincerely, Hotel Manager

10/10 - Xuất sắc

Brenda

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Manager trả lời vào 10/03/2024
Dear Guest,Thank you for the wonderful rating! We're delighted to hear that you had a great experience during your stay with us. We strive to provide exceptional service and comfort to all our guests, and we're thrilled that we met your expectations. We hope to welcome you back again soon!Sincerely, Hotel Manager

8/10 - Tốt

Stephen, Cary

Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Manager trả lời vào 09/03/2024
Dear Guest,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

10/10 - Xuất sắc

Thomas R

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Manager trả lời vào 08/03/2024
Dear Guest,Thank you for the 5-star rating. We strive for guest satisfaction and are very glad you were so satisfied. We believe in providing a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. We look forward to your next visit.Sincerely, Hotel Manager

10/10 - Xuất sắc

GEORGE

Thích: Sạch sẽ, nhân viên & dịch vụ
Yes
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Manager trả lời vào 05/03/2024
Dear GEORGE,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager

8/10 - Tốt

Anita

Đi cùng thú cưng, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Decent stay and felt safe.
Lưu trú 1 đêm vào Tháng 12, 2023
Hotel Manager trả lời vào 02/03/2024
Dear Anita,Thank you for visiting our property. We're glad to hear that you had a decent stay and felt safe during your time with us. Providing a secure and comfortable environment for our guests is our top priority. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 - Tốt

Yvette

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 29/02/2024
Dear Yvette,Thanks for choosing our hotel for your stay and the 4 Stars you have given us based on your experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager

10/10 - Xuất sắc

Jacquelyn

Lưu trú 4 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 21/03/2024
Dear Jacquelyn,We are delighted to hear that your stay was a positive one and that you felt it was worthy of a 5-star rating. We strive to make each guest's stay as enjoyable and comfortable as possible, so we are thrilled that you enjoyed your time with us. We look forward to seeing you again soon!Sincerely, Hotel Manager

10/10 - Xuất sắc

Jim

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 26/02/2024
Dear Guest,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

8/10 - Tốt

Diana

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 26/02/2024
Dear Diana,Thank you for your rating! We strive to provide the best possible experience for our guests. If there is anything we can do to improve and earn that extra star, please let us know. We hope to have the pleasure of welcoming you back in the future and exceeding your expectations.Sincerely, Hotel Manager

6/10 - Được

Thomas

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Bathroom was a half way done job that looked dirty.
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 25/02/2024
Dear Guest,Thank you for providing your feedback. We apologize for any inconvenience you experienced with the cleanliness of the bathroom. Rest assured, we take your comments seriously and will address this issue promptly to ensure a more satisfactory experience for our guests.Sincerely, Hotel Manager

8/10 - Tốt

RICHARD

Lưu trú 5 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 26/02/2024
Dear RICHARD,Thank you for providing a rating. If there are specific aspects of your experience that contributed to the 8/10 rating or areas where we can improve, we would appreciate any additional feedback. Your input helps us enhance the quality of our services. We look forward to welcoming you back again soon.Sincerely, Hotel Manager

10/10 - Xuất sắc

Ellen

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room was clean and staff was friendly.
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 23/02/2024
Dear Ellen,Thank you for your positive feedback! We're pleased to hear that you found your room clean and that our staff provided friendly service during your stay. Your satisfaction is important to us, and we hope to welcome you back for another pleasant experience in the future.Sincerely, Hotel Manager

8/10 - Tốt

Josephine

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good value
Clean room, comfortable bed. Friendly staff
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 23/02/2024
Dear Josephine,Thank you for your visit. Your kind words mean so much to us, and we're pleased to get such great feedback from you. Your comments indicate that we're meeting our goal of serving our guests well. We look forward to welcoming you again soon.Sincerely, Hotel Manager

8/10 - Tốt

John

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Nothing special
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 23/02/2024
Dear John,Thank you for sharing your feedback with us. We appreciate your rating and are glad to hear that you had a satisfactory stay overall. If there's anything specific you feel we could improve upon to make your experience more memorable in the future, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for an even better stay.Sincerely, Hotel Manager

8/10 - Tốt

Meredith

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice stay
Our stay was brief. We slept well and enjoyed a good breakfast. Everyone was helpful and accommodating. Dog-friendly was a plus!
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 20/02/2024
Dear Meredith,Thank you for your great feedback! We're delighted to hear that you had a good night's sleep, enjoyed the breakfast, and found our staff helpful. We're also pleased that you appreciated our dog-friendly policy. We'd love to welcome you again for another enjoyable stay.Sincerely, Hotel Manager

6/10 - Được

Rhett

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice property for the money, but the surprise $25 pet fee that was not mentioned by Expedia or the hotel at booking is unacceptable. I have stayed at LaQuintas for many years and never paid a pet fee. Had it been noted during my search for pet friendly accommodations, I probably would have looked elsewhere. My last stay with these folks.
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 19/02/2024
Dear Guest,Thank you for your feedback. We apologize for any confusion or inconvenience caused by the pet fee. We understand the importance of transparent communication, and we regret if this information was not adequately provided during the booking process. Your comments are valuable, and we will review our procedures to ensure a more seamless and transparent experience for our guests in the future. We hope to welcome you again soon.Sincerely, Hotel Manager

6/10 - Được

Demostenis

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Just ok
Front desk check in excellent! Fast and easy. Room was just ok shower tub dirty. Pillow case stained. Gym definitely not up to par nothing was working.
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 19/02/2024
Dear Guest,Thank you for your feedback. We're pleased to hear that your check-in experience was excellent and efficient. However, we apologize for the cleanliness issues you encountered in your room, as well as the subpar condition of the gym facilities. Your comments are valuable to us, and we will address these issues promptly to ensure a more pleasant experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to improve on your next visit.Sincerely, Hotel Manager

8/10 - Tốt

Kenneth

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
neutral
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 18/02/2024
Dear Kenneth, Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager