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"We didnt have breakfast during this stay"

"Room was super hot, A/C was not functioning. Staff promised to bring a fan but it never came. Toilet seat was broken. Overall middling experience."

"Breakfast short staffed and one coffee machine not working leading to queues and shortages of certain items"

"The Wilde is a very well located, quite new hotel in Cambridge. It offers excellent value for money and has a very friendly team. We’d happily stay there again."

"Ordinarily a very impressive hotel (4th stay in as many years) however on this occasion we were left thoroughly disappointed. Shower faulty in the room which led to the bathroom flooding alongside a failure with the lift leading us to be stuck in the lift meant the whole experience was terrible"

"Staff are very good but the hotel could do with some investment. "

"Very clean in all areas , exceptional staff well maintained hotel with an excellent attention to detail & customer satisfaction"

"The hotel was lovely very nice room and spa facilities were good. Pool a bit small but perfect for a dip. Unfortunately the music from the reception area was booming all day and night so I got little to no sleep. Very disappointing when on a business trip and needing to be well rested the next day. By 11.30 pm I went to reception and asked them to turn it down. Originally I had thought it was some kind of disco from the restaurant it was so loud! The guy behind the counter was apologetic and turned it off. However it was on again at 6am!! So my advice to anyone thinking of staying in this hotel is to ask for one of the rooms in the outhouses NOT the main hotel, if you want some sleep anyway!"

"Disappointing and overpriced stay Booked Drift Inn for a birthday stay mainly for the pool/sauna, but left really disappointed. Decor is bright and modern, and the room was clean, quiet and the bed comfortable. Corridors smelled nice too. But there were visible stains and the room was far too hot. No air con and the fan was useless. I slept outside the duvet and my husband was sweating all night. Reception felt impersonal with self check in screens. Staff member looked bored and was vague when we asked about the pool, just pointing “over there” across the car park. Cafe Bar was a let down. Tables were dirty with old plates left. We were told we could eat outside, chose a sunny jetty table, then told after 6pm food wasn’t allowed there, only in the shaded area. This wasn’t explained upfront. We didn’t eat as it felt unclean and badly run. Leisure facilities are in a separate building across a car park/road and run by another company. We were told to call ahead as access isn’t guaranteed due to classes, even on a Sunday. Not the relaxed experience advertised. Breakfast food was nice, but layout poor. By the time you’d fetched everything it was cold. Poached egg arrived as we finished. Menus cleared early. Not a cheap stay. Felt disjointed and not worth the money. Wouldn’t return."