Motel tại Quận Knox

"Staff courteous "

"The staff we interacted with (front desk and o he housekeeping) "

"I found a bed bug on my pillow when I arrived. I told the front desk, said I wanted to cancel and get a refund, and found another place to stay. I was yelled at, made out to be liar, and refused my money back by the owner even after I provided proof (a picture and geotag). Expedia finally gave me my money back, but the hotel owner and staff still haven’t taken responsibility for the incident. I’m truly appalled, not even by the bed bug, but by the way I was treated."

"It should be named NASTY COCKROACH HOTEL! The place needs a severe update and an exterminator. I had to go to Tennessee to attend my father's funeral over the weekend. The room #137 I was in for one night and I killed 5 COCKROACHES! The bathroom wall had a previous hole and instead of repairing it correctly someone patched it and just painted over it. I shook out everything that I took in to the room. I got woke up very early to someone yelling "Hey ,hey,hey I know she has her phone". ...

"Room was dirty found condoms under bed and got charged my Expedia and by the motel. So I spent 150$ for 1 night unless Expedia will refund my charge."