Dear guest Torbjorn, Thank you for your stay with us and high rating. You are welcome back to us next time, enjoy our stunning sunset again and agian. The Houben Team

Thank you for the rating and stay with us. We greatly appreciate it. you are welcome back :)

Dear guest, Thank you for staying with us, the small boutique hotel. And this year is special, wish all best to you and your daughter. You are welcome to back with us again. Safe back home and health

Dear guest, Thank you for staying with us, the small boutique hotel. And it seems you felt unhappy mostly because of the experience of renting a motorcycle. I hereby express my deep apologies. This is the first time I heard about this case, if you can contact me to tell me the details I will be very grateful.( because Expedia platform does not allow I leave my email address here, if possible pls leave message in hotel website, Thank you very much) Motorcycles are the main means of transportation in Koh Lanta, but there are also many traffic accidents caused by motorcycles every year. And hotel motorcycle rental services are provided by external vendors. But this is not an interface for us to shirk responsibility, to ensures guests' safety, hotel keeps motorcycle rental policy followings: 1. our hotel ask staffs to check with guests about the experience of riding scooter and to remind the risk to ride safely. 2. We require rental agency/mechanics to check all the motorcycle regularly. 3. There is a sticker on all motorcycles with contact information for the car rental agency, and all guests also can contact hotel in case of emergency and need help. 4. Starting from today, I already arrange hotel mechanic to double check all scooters by ourselves, in case the supplier missing somethings. Sincere apologies to you again, pls help me to find the reason and improve our services. Houben hotel always focus on guest experience and always puts service guests first priority.

Dear Robert, Thank you for staying with us, Houben small boutique hotel, and high rating. You are welcome to back with us again and again.

Dear guest, Thank you for your staying with us, and high rating even through we still have a lot to improve. We took over this hotel in middle of Dec, no enough time to renew for high season. We will upgrade the hotel facility but keep the style of the hotel for new season. I remember your suggestion about the tree, we will prune it. And we will improve the menu as well, hope next time we can try it. There are two important points, I need to thank you here: 1. about the neighbor who threw the rubbish to the ocean, I was not hotel on that day when I got the video recorded by our lovely guests. We contacted with local government immediately to stop them. Everyone has a responsibility to protect this beautiful island, which is why we are here and love this island. I have gone down the cliff with my staffs to clear the trash there, and I found the way to bay, it is also very beautiful rocks and caves, I hope i have the chance to show you there. 2. Thank you for remind me to keep staffs enjoy their job, I will find a solution. Because I believe the staffs are the real treasure of this hotel. Thank you again, you are welcome to back with us again.

Dear Eric there: This is the first praise I received that mentioned me:) But it looks like Eric talks to himself. Thank you Eric there, from Eric here:) Because we just took over this hotel, there still a lot of documents to finish, I have no enough time to take care all guests. Also I am learning from my staffs, in fact they are the most irreplaceable wealth of this hotel. I understand there are a lot part we need to improve, we will upgrade hotel this season. You are welcome back to us, chat with Eric here, and enjoy the beautiful sunset.

Dear Nicolai, Thank you for your staying with us, the small boutique hotel. We will strengthen staff training to improve services and English communication skill. About food and drinks, we are working on new menus. Hope you can come back and check again. About the massage, we are probably the only hotel to cooperate with professional therapist in KanTiang Area, to ensure better/ professional services. We don't bring masseur from street/family shop. Pls understand our hotel policy. we will upgrade hotel in this season, you're welcome to back with us. Have a nice day.

Dear Aaron, Thank you for your staying with us, a small boutique hotel.We will continue to improve our services and upgrade hotel in the new season. You're welcome to back again.

Dear Caleb, Thank you for your staying with our small boutique hotel. We took over this hotel in the middle of the season, no sufficient time to update equipment. Koh Lanta island is far from the mainland, which is also the reason for the unstable/weak network signal. We will upgrade hotel this season, you are welcome back to be our VIP returning guest, to enjoy the beautiful sunset again, My team and I will continue to provide thoughtful service. best wishes, Eric

Dear guest, Thank you for highly rating, I will share it with our staff. And we also have good chef, some guests told me we have the best Pad Thai and fried rice in Kanting area. Enjoy your stay with us.

Dear guest, Thank you to stay with us, small boutique hotel and to give us so rating. We will improve our service and upgrade rooms this season, you are welcome back again and again. The Houben Team

Dear guest, Thank you to stay with us, small boutique hotel and to give us so rating. We will improve our service and upgrade rooms this season, you are welcome back again and again. The Houben Team

Thanks for your stay with us in the small boutique hotel. Because of a hurried takeover just finished in Dec 12, we have no enough time to upgrade. We promise here will be a new elegant hotel next season. Hope you can back to enjoy the sunset with cocktails again. Sincerely yours, Eric

Dear Guest , thank you very much for your rated us so high . Please let us know when you return to Koh Lanta , you are the most welcome to our small boutique hotel . Best Regards,

Thank you very much for your rated us so high . We are looking forward to welcoming you again .

Dear Guest, Thank you very much for your kind coming to stay at our small boutique hotel. Our team hopes to welcoming you again in the nearest future.

Lieber Gast, Wir möchten uns ganz herzlich für Ihre Art und Weise bedanken, mit der Sie Ihren günstigen Urlaub bei uns verbringen. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben. Unser Team hofft, Sie in naher Zukunft begrüßen zu dürfen

Thank you very much for your review . Hopefully we would have a chance to welcoming you at our hotel again and again . Best Regards,

Thank you very much for your recent stay and your review . Have a great day and please allow us looking after your holiday again when you return to Koh Lanta . Yours truly ,

Thank you very much for your recent stay and your rated us so high . Hopefully we would have a chance to greeting you again at here. Best Regards,

どうもありがとうございました 。 あなたがランタ島に戻ったときはいつでも私たちはあなたを再び歓迎する機会があるかもしれないということを聞くのはとても素晴らしいです。 どうもありがとうございました 。 宜しくお願いします、

Thank you very much for your recent stay and your review . Have a great day . Best Regards,

Thank you very much for your recent stay and your lovely review . Have a nice day . Best Regards,

Dear Guest , Thank you very much for your recent stay and your review , especially your promise to return . Yours truly ,

Dear Guest, Thank you very much for your kind feedback. The Houben Team is looking forward to welcoming you again in the nearest future.

Thank you very much for your recent stay and your rated us so high . Best Regards,

Dear Guest, Thank you very much for your kind staying at our small boutique hotel. The Houben Team hopes to welcoming you in the nearest future.

vielen Dank. mit freundlichen Grüßen