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"The staff stood out, they are very friendly and nothing is too much trouble."

"Amazing"

"There was a huge lack of customer service. The quality of the bedding was terrible, the manager at the front desk was terrible at helping and wasn't timely, he also kept our passports for a worryingly long time and refused to give it back until a long time later."

"I liked clean room."

"Consigliatissimo...una meraviglia!"

"Great location in the Medina! Beautiful pools, excellent service."

"The front desk staff were not welcoming or friendly. Check ins were slow. The room was nice and the view was nice but the rooms have almost no light. They would benefit greatly from a floor lamp or two. There is insanely loud music on the weekends in the courtyard until late. It your room is on the wrong side of the building it is impossible to rest. It feels like the music is in your room. It is incredibly loud. "

"Even though my reservation was missing as I wasn't on system. The receptionist staff were very helpful and she managed to get me a room.the staff were very helpful and very friendly. Very happy with a service. Big thank you to hotel menara staff "