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8/10 - Tốt
Tamzin
30/08/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed in a 2 bedroom bungalow which was spacious and clean. However as we were on the ground floor we had no view which was a shame. The bedrooms were air conditioned but the living room was not which meant we did not really use it. The air conditioning controls for the bedrooms were rather complicated and difficult to find the setting we needed. The hotel grounds were beautiful with lots of lovely plants and flowers and the main hotel building was lovely. The beach was convenient (although across a road which could be tricky with younger children) but the sand was very dirty and gritty. We didn't mind the stones and boulders as we wore water shoes but the litter including cigarette butts was unpleasant.
There was a lot of smoking around the hotel. We didn't sit around the hotel in the evenings after dinner because the seating area outside was quite cramped and when we tried it we were engulfed in smoke.
The pool was lovely. Refreshing but not too cold but at times the music was far too loud to the point where I couldn't even hear what I was trying to listen to through my headphones.
The animation team were great though and really friendly. The staff in the dining room and at reception were always lovely but some of the older bar staff were the opposite. Rude and off hand which was a shame.
Overall though a great holiday and the kids loved it!
Lưu trú 7 đêm vào Tháng 8, 2024