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"The room was lovely and more spacious than others we’ve stayed at. Staff was wonderful and the breakfast buffet had a nice variety of foods, Japanese curry, rice, scrambled eggs, sausage as well as croissants with butter and jam, pain au chocolat and the coffee was good 😊"

"Excellent location, right next to the Nagano train station with plenty of shopping and dining options nearby. "

"This was a great stay. Spacious rooms connected to Train station. Convenient, lots of options for food and access to shopping. "

"Easy check in and out system "

"Nice hotel, close to train station, clean, good breakfast."

"Excellent hôtel, au delà de mes espérances. Fauteuil masseur dans la chambre est un plus non négligeable. Merci "

"Great location on the river bank. The facilities felt outdated but still fairly well maintained. Room was large and had a nice view of the Bandai bridge. Got a cold on Sado island but I had a really nice sleep back to Niigata and felt completely recharged. Super kind and attentive staff. Parking is a bit pricy at the hotel but I had no problems finding plenty of parking lots nearby. "

"Reliable"

"I loved the Onsen especially the outdoor Onsen with stone sides (on top floor and well fenced). The laundry worked well. Breakfast was excellent although the breakfast room is a bit cramped. Room was large by Japanese standards and comfortable. The free treats and bedtime noodles are great. Overall a lovely stay. "