Nhà và căn hộ du lịch tại Kottayam

"We booked a premium room but the room given was completely different to the photos provided. Address was different to what was given on here. Had to wait over an hour for check in time evenknow we arrived within check in time. When we asked about the room being premium we were ignored. On boat staff were fine and accomodating which is the reason I didnt give a lower rating. We ended up booking another place for the second night because we were so disappointed. "

"Lovely villa great pool and excellent staff and food . As with others on lakeside you will need transport to other restaurants etc"

"We had a really poor experience… 1) The bathrooms and washing areas were smelling bad / extremely unclean… the taps were all fully dark and rusty 2) very salty water provided for all washing / bathing. 3) extremely un-friendly staff who were showing absolutely no interest in the welfare of the guests. 4) It was extremely hot during day time, so we asked them to switch on the AC and they said AC will be available only from 9pm. 5) We bought some expensive prawns from the shop they took as to ,...

"The staff were good, friendly and polite 😊 Our room was clean and decent. Food good. We were a bit confused about the itinerary so maybe making it clearer would be helpful to future guests. Thank you 😊"