Dear Rene,Warm Greeting from Sand Sea resort, Railay BeachGracias por compartir tu opinión! Nos alegra saber que disfrutaste de la ubicación y de las playas. Esperamos verte de nuevo pronto.Saludos cordiales,

Dear Dora,Thank you for sharing your experience with us. We're thrilled to hear that you received incredible service from our staff and that you found the setting divine.However, we apologize for any inconvenience caused by the condition of our pools and any other areas of the property that may require maintenance. Please rest assured that we take your feedback seriously, and we are actively working to address these issues to ensure that all aspects of our property meet the high standards we strive for.We greatly appreciate your recommendation and are delighted that you enjoyed your overall stay with us.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for an even more enjoyable experience in the future.Best regard,Management teams

:)

:)

I'm sorry to hear that you felt the service at Sand Sea Resort could have been better during your stay. Your feedback is important to us, and we apologize for any shortcomings in the level of service you experienced.We are committed to providing exceptional service and ensuring that all our guests have a pleasant and memorable stay. Your comments will be shared with our team to identify areas for improvement and to address any issues that may have arisen during your visit.If there are specific aspects of the service that you found lacking or if you have any suggestions on how we can enhance our services, please feel free to share them with us. We value your input and strive to continuously improve our offerings.Thank you for choosing to stay with us, and we appreciate your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Best regards,Management teams

Thank you very much for your wonderful review! We're delighted to hear that you enjoyed the stunning setting of our resort, as well as the beautiful gardens and comfortable accommodations. Your recommendation means a lot to us, and we truly appreciate your kind words.It's our goal to provide each guest with a memorable and enjoyable experience, and we're thrilled to hear that we succeeded in your case. If you ever find yourself back in the area, we would be honored to welcome you back for another fantastic stay.Thank you again for choosing to stay with us and for taking the time to share your positive feedback. We look forward to hosting you again soon!

Thank you so much for your kind words! We're thrilled to hear that you find our hotel beautiful. We take great pride in providing a welcoming and aesthetically pleasing environment for our guests to enjoy.If there's anything specific you particularly liked about our hotel or if there's anything we can do to make your stay even more enjoyable, please don't hesitate to let us know. We're here to ensure you have a fantastic experience with us.Thank you for choosing to stay at our hotel, and we hope to have the pleasure of welcoming you back again in the future!

I'm truly sorry to hear about your disappointing experience at the resort. Your feedback is important to us, and I apologize for the inconveniences and shortcomings you encountered during your stay.Rest assured, your comments will be shared with the management team for immediate review and action. We take guest feedback seriously and are committed to making improvements wherever necessary to ensure that future guests have a more enjoyable stay.We sincerely apologize for falling short of your expectations and for any discomfort or inconvenience caused. If there's anything further you'd like to discuss or if there's anything we can do to address your concerns, please don't hesitate to reach out to us directly.Thank you for bringing these issues to our attention, and we hope to have the opportunity to regain your trust in the future.

Dear Vincent Warmest greetings from Sand Sea Resort, First of all, thank you very much for choosing our resort and for your feedback. We are delighted to hear that you were impressed with the location. Hope you enjoyed your stay! Also we would like to apologize about out size problem with the room for first night. After receiving your complaint, we will try our best to fix this problem. Once again, thank you very much for your honest feedback, as they can help us improve. We'd be honored to can welcome you again on your next holiday.

Dear MarshaI am delighted that you had such a wonderful stay at Sand Sea Resort and thank you most sincerely for your high praise.We all hope to welcome you back.

Dear Linda,Thank you for your review! We're delighted to hear that you enjoyed your stay on the West Railay beach side of our hotel in a Deluxe room. It's great to know that you found the room spacious and comfortable, and that you enjoyed our breakfast offerings.We appreciate your understanding regarding our alcohol policy. As you mentioned, getting a Long tail boat for trips to other parts of Krabi is a unique experience and we're glad it was easier than expected.We hope to welcome you back to Sand Sea Resort in the future!Best regards,Sand Sea Resort

Dear Shannon,Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience at Sand Sea Resort.It's wonderful that you found our location convenient, especially being so close to the Railay East pier. We appreciate your tip about navigating to the reception from the east side for future guests. We're glad you enjoyed your room, the property, and our three pools, as well as the proximity to Railay West beach and the walking street with its variety of restaurants.Regarding our alcohol policy, we appreciate your understanding and are pleased to hear it didn't impact your stay negatively.Thank you for highly recommending our property! We hope to welcome you back soon.Best regards,Sand Sea Resort

Dear Jamila Manoele,Thank you for sharing your detailed feedback about your recent stay at Sand Sea Resort. We genuinely appreciate your insights and are sorry to hear that certain aspects of your experience did not meet your expectations.It's disappointing to learn that you encountered maintenance issues in your room, specifically with the bathroom drainage and toilet. Your concerns about the room's cleanliness and the presence of mosquitoes and cockroaches are also noted. We apologize for any discomfort this caused you and will address these issues with our housekeeping and maintenance teams to ensure improvements are made.On a positive note, we're glad to hear that you found our staff attentive and receptive and that you enjoyed the breakfast variety. We strive to provide the best possible service and amenities to all our guests, and your feedback helps us identify areas where we can enhance the guest experience.We understand your expectations for a hotel in our category and will use your comments to better align our services with guest expectations. We hope you might consider giving us another chance in the future to provide you with a stay that truly reflects the quality and comfort we aim to offer.Thank you once again for your feedback.Best regards,Sand Sea Resort

Dear Paul,Thank you for sharing your feedback and for being a loyal guest of Sand Sea Resort since 1999. We appreciate your continued support and your understanding of our policies. We're glad to hear that you enjoy our great location.We acknowledge your preference for dining elsewhere due to our no-alcohol and no-bacon policy, which is based on our ownership's religious principles. Your understanding and respect for this are greatly appreciated.We hope to continue welcoming you back to our resort and providing you with a pleasant stay each time. If there's anything we can do to make your future visits even better, please don't hesitate to let us know.Best regards,Sand Sea Resort