4/10 - Kém
Kenneth
31/07/2025
DEFINITELY NOT A 4-STAR HOTEL!!! I was given a second floor room to hotel street front area on arrival. As soon as I opened the door, the tram cart went bye rumbling and I knew it would be impossible to get any rest. The room was also small with a slanted beam roof right on top of the bed. I went back to reception was told all they had available at the time was another similar room on the fifth floor. Since I was tired after a very long travel, I took it. Noise from tram cart was still an issue, room was claustrophobic due to slanted roof, rain noise banged on slanted glass windows on top of bed area during entire stay-part of slanted roof. Tiny bathroom shower was also claustrophobic. I lived two years in Europe and visited many hotels during travels; this hotel is not comparable to a normal 4-star facility by any means.. Food at hotel lobby restaurant was horrible-got a barely-warm hamburger with easily two large scoops of mayonnaise, and drink arrived finally half way through meal after repeated request. This is simply a substandard hotel facility and I was deceived by its completily undeserved rating.
Kenneth
Lưu trú 4 đêm vào Tháng 7, 2025