The room we were assigned had someone else occupying it ! The same happened to the second room we were assigned ! It took over an hour for the receptionist to look for an available room and ultimately, with no results, put us in a ‘spare’ room - tiny, the window opened onto a ‘walled in’ small ledge like area so there was no breeze and it was stifling hot. By this time it was well past midnight and we had no choice but to accept it. Never experienced anything like this before !