Lingkaran Cyber Point Timur, Cyber 12, Cyberjaya, Selangor
Nhận xét
8,0
Rất tốt
Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 95/295 nhận xét" "
10 - Xuất sắc
95
Đánh giá 8 - Tốt. 132/295 nhận xét" "
8 - Tốt
132
Đánh giá 6 - Được. 47/295 nhận xét" "
6 - Được
47
Đánh giá 4 - Kém. 10/295 nhận xét" "
4 - Kém
10
Đánh giá 2 - Tồi. 11/295 nhận xét" "
2 - Tồi
11
8,0/10
Sạch sẽ
8,2/10
Nhân viên & dịch vụ
7,6/10
Tiện nghi, dịch vụ
8,0/10
Điều kiện & cơ sở vật chất nơi lưu trú
8,8/10
Thân thiện với môi trường
Nhận xét
10/10 - Xuất sắc
Hidetoshi
Khách đi công tác
18/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It is convenient, clean and calm.
Hidetoshi
Lưu trú 3 đêm vào Tháng 5, 2024
Siti Fateha Sairy – Guest Service Manager trả lời vào 20/05/2024
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
8/10 - Tốt
Yik Kuen
Đi cùng gia đình
16/03/2024
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location next to a mall
Yik Kuen
Lưu trú 1 đêm vào Tháng 3, 2024
Siti Fateha Sairy – Guest Service Manager trả lời vào 18/03/2024
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
10/10 - Xuất sắc
diana
03/02/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
room clean
easy excess to mall
friendly & helpful staff
diana
Lưu trú 1 đêm vào Tháng 1, 2024
Siti Fateha Sairy – Guest Service Manager trả lời vào 04/02/2024
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
10/10 - Xuất sắc
Pieter
25/01/2024
Pieter
Lưu trú 10 đêm vào Tháng 1, 2024
Siti Fateha Sairy – Guest Service Manager trả lời vào 25/03/2024
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
2/10 - Tồi
Maryam
08/01/2024
Không thích: Sạch sẽ
Maryam
Lưu trú 2 đêm vào Tháng 12, 2023
Siti Fateha Sairy – Guest Service Manager trả lời vào 18/01/2024
Dear Guest,Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.
10/10 - Xuất sắc
Khách đã xác thực
Đi cùng gia đình
25/12/2023
Thích: Sạch sẽ, tiện nghi phòng
Relaxing and okay
Khách đã xác thực
Lưu trú 1 đêm vào Tháng 12, 2023
Siti Fateha Sairy – Guest Service Manager trả lời vào 07/01/2024
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.Regards
8/10 - Tốt
Sunita
25/12/2023
Sunita
Lưu trú 2 đêm vào Tháng 12, 2023
Siti Fateha Sairy – Guest Service Manager trả lời vào 18/01/2024
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
10/10 - Xuất sắc
Loukman
Đi cùng gia đình
24/12/2023
Thích: Sạch sẽ, tiện nghi phòng
Nice and clean
Loukman
Lưu trú 2 đêm vào Tháng 12, 2023
Siti Fateha Sairy – Guest Service Manager trả lời vào 07/01/2024
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
10/10 - Xuất sắc
Norzihar
Đi cùng gia đình
22/12/2023
Thích: Sạch sẽ, tiện nghi phòng
Its so nice and easy for me
Norzihar
Lưu trú 1 đêm vào Tháng 12, 2023
Siti Fateha Sairy – Guest Service Manager trả lời vào 07/01/2024
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
8/10 - Tốt
Shiellah
Đi theo nhóm
18/12/2023
Thích: Sạch sẽ, tiện nghi phòng
Affordable and functional hotel stay
The staff were friendly and helpful. I stayed in an executive apartment that was spacious and functional. There was very good water pressure in the shower and I appreciated that a water bottle fountain was available on each floor. There were many electrical plugs available and the many light switches were even labelled. It also was very convenient that the hotel was attached to the mall.
Breakfast was okay but you had to pay for Starbucks coffee dispensed from a machine.
Shiellah
Lưu trú 3 đêm vào Tháng 12, 2023
Siti Fateha Sairy – Guest Service Manager trả lời vào 22/12/2023
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.Regards
10/10 - Xuất sắc
Rudy
Khách đi công tác, Đi cùng bạn đồng hành
30/11/2023
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
What can I say," just perfect"that my comments
Rudy
Lưu trú 3 đêm vào Tháng 11, 2023
Siti Fateha Sairy – Guest Service Manager trả lời vào 01/12/2023
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
6/10 - Được
Dary
Khách đi công tác
22/11/2023
Không thích: Sạch sẽ, tiện nghi phòng
Disappointed that the room was so dusty and the bed uncomfortably. The bed sheets also dirty.
Dary
Lưu trú 1 đêm vào Tháng 11, 2023
Siti Fateha Sairy – Guest Service Manager trả lời vào 22/11/2023
Dear Guest,Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.
2/10 - Tồi
Melissa
Đi cùng bạn đồng hành
14/11/2023
Không thích: Sạch sẽ, tiện nghi, dịch vụ
Wonderful staff. Room was ok and reasonably clean.
Unfortunately I was worried for our health. There was an overwhelming odour of mould when we arrived. I was told we could not change the room did I want the cleaning service to come? Well no I didn't want lots of chemical products that would not disperse before the night, nor the attention of someone who had already clearly tried to clean. I bought baking soda and scrubbed the areas I could reach then rinsed and sprayed vinegar. We left the air con on and went out for a few hours. As we were there for 2 nights we left the air con on all the next day. Luckily the bed was far enough away from the kitchen drain and I could put vinegar in there otherwise I would have needed to find another hotel. Cleaners need to pay attention to drains. I understand mould is difficult to control with intense KL humidity. This is the first time I have ever encountered this in a hotel.
Melissa
Lưu trú 2 đêm vào Tháng 11, 2023
Siti Fateha Sairy – Guest Service Manager trả lời vào 17/11/2023
Dear Guest,We are sorry to hear about your disappointment and that we could not make your stay more comfortable. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and recommendations for improvements and will work with the respective team to ensure they perform a much better role moving forward.Nevertheless, thank you for your valued patronage and we hope to welcome you again giving us another opportunity to serve you better.
4/10 - Kém
Khách đã xác thực
Khách đi công tác
10/11/2023
Không thích: Sạch sẽ, tiện nghi phòng
Khách đã xác thực
Lưu trú 6 đêm vào Tháng 10, 2023
Siti Fateha Sairy – Guest Service Manager trả lời vào 17/11/2023
Dear Guest,Thank you very much for your candid rating of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant.
10/10 - Xuất sắc
John, Temecula
Đi cùng bạn đồng hành
04/10/2023
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was everything we wanted
John
Lưu trú 2 đêm vào Tháng 10, 2023
Siti Fateha Sairy – Guest Service Manager trả lời vào 12/10/2023
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.Regards
10/10 - Xuất sắc
John, Temecula
Đi theo nhóm, Đi cùng bạn đồng hành
01/10/2023
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Easy check in.
John
Lưu trú 1 đêm vào Tháng 9, 2023
Siti Fateha Sairy – Guest Service Manager trả lời vào 12/10/2023
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.Regards
6/10 - Được
SUZALI
22/08/2023
Thích: Sạch sẽ, tiện nghi phòng
SUZALI
Lưu trú 1 đêm vào Tháng 8, 2023
Siti Fateha Sairy – Guest Service Manager trả lời vào 22/08/2023
Dear Guest,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant. Regards
2/10 - Tồi
jaber
30/07/2023
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
It’s hard to find the place and full of bugs bed and bathroom dirty don’t go there.
jaber
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 31/07/2023
Dear Guest,Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.
6/10 - Được
Firdaus
Đi theo nhóm, Khách đi công tác
27/07/2023
Không thích: Sạch sẽ, tiện nghi phòng
Dusty
My room especially bed area was so dusty. Stayed there 2 nights, got sick on the last day. If your staff couldn't property clean the dust please consider installing air purifier in the bedroom.
Firdaus
Lưu trú 2 đêm vào Tháng 7, 2023
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 31/07/2023
Dear Guest,Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.
10/10 - Xuất sắc
Khách đã xác thực
Đi cùng gia đình
19/07/2023
Thích: Tiện nghi phòng
Good location, right next to the mall
Khách đã xác thực
Lưu trú 2 đêm vào Tháng 7, 2023
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 24/07/2023
Hi. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence.Regards
6/10 - Được
Ahmed
Đi cùng gia đình
28/06/2023
This visit was not good as the room was under renovation and dirty
Ahmed
Lưu trú 4 đêm vào Tháng 6, 2023
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 03/07/2023
Dear Guest,Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.
10/10 - Xuất sắc
Samuel
06/02/2023
Thích: Sạch sẽ, tiện nghi phòng
Lovely stay
A perfect hotel attached to a mall, The units are clean and comfortable, the best part it’s attached to a mall so you can eat as much as you like and shop till you drop. Highly recommended to stay here if you are in cyberjaya
Samuel
Lưu trú 1 đêm vào Tháng 2, 2023
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 13/02/2023
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
10/10 - Xuất sắc
Alain
06/01/2023
Alain
8/10 - Tốt
Shahiran
26/12/2022
Shahiran
Lưu trú 3 đêm vào Tháng 12, 2022
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 29/12/2022
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
4/10 - Kém
Stacey
Đi cùng bạn đồng hành
25/12/2022
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Unbelievably run down property that is almost impossible to find by car. Long black hairs on floor in bathroom. Pictures make it look nice but it was disgusting. “Breakfast” was 3 tiny pastries and toast in a take away box - for 2 people and cost something like 24RG. Ridiculous. Run away!
Stacey
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 27/12/2022
Dear Guest,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant.
10/10 - Xuất sắc
mei ling
27/11/2022
mei ling
Lưu trú 1 đêm vào Tháng 8, 2022
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 29/11/2022
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
10/10 - Xuất sắc
Zamzuri
Khách đi công tác
22/10/2022
Thích: Sạch sẽ, tiện nghi phòng
Zamzuri
Lưu trú 1 đêm vào Tháng 10, 2022
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 23/10/2022
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.RegardsSiti Fateha Sairy – Asst Guest Service Manager
2/10 - Tồi
DAEHEE
Đi cùng gia đình và trẻ nhỏ
21/10/2022
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
청소 상태가 엉망이었고, 객실관리도 엉망이었음. 수건에서 냄새가나고 베게에서 찌든 냄새 그리고 세면대 음식찌꺼기가 그대로있었고, 싱크대아래 쓰레기통이 비워져있지 않은체로 있었으며, 쇼파에서도 침냄새 같은 독한 역겨운 냄새가 있었으며 프런트와 하우스키핑에게 연락하려했으나 오후 6시경이었는데도 전화를 받지않았음. 조식은 외부에서 가져온듯한 도시락이었음. 선택의 여지가 없음. 먹든지 말든지 그런태도? 완전 엉망이었음.
피트니스도 더럽고 냄새나며, 수영장 또한 관리되지 않은 상태였음.
단, 하나 좋은점은 쇼핑몰과 같은 건물에 있어 쇼핑이나 식당 가기에 좋다는것 말고는 절대 비추입니다.
DAEHEE
Lưu trú 2 đêm vào Tháng 10, 2022
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 23/10/2022
Dear Guest,Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.Regards
4/10 - Kém
Dr Kevin
Khách đi công tác
29/09/2022
Không thích: Sạch sẽ, tiện nghi phòng
It's cheap for a reason
Disappointing in terms of overall cleanliness and poor air con. I will not stay again.
Dr Kevin
Lưu trú 3 đêm vào Tháng 9, 2022
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 06/10/2022
Dear Guest,Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.Regards
8/10 - Tốt
Noor Zureen
Đi cùng gia đình và trẻ nhỏ
12/09/2022
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place to be with family
with kids..
Noor Zureen
Lưu trú 2 đêm vào Tháng 9, 2022
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 14/09/2022
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.RegardsSiti Fateha Sairy – Asst Guest Service Manager
6/10 - Được
Hassenol
04/09/2022
Hassenol
Lưu trú 1 đêm vào Tháng 8, 2022
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 09/09/2022
Dear Guest,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant. RegardsSiti Fateha Sairy – Asst Guest Service Manager
6/10 - Được
NURUL HUDA HUSNA
Đi cùng gia đình và trẻ nhỏ
05/08/2022
Thích: Sạch sẽ
Please change the size of the twin bed.Please provide the actual size of twin bed not the smaller one.The bed I get is not the same with one another.One of the twin bed was smaller not suit even for kids 10 years old . Please do the right thing if you want the customer repeat to stay here.
NURUL HUDA HUSNA
Lưu trú 1 đêm vào Tháng 7, 2022
10/10 - Xuất sắc
Tarek
Khách đi công tác
31/07/2022
Thích: Sạch sẽ, tiện nghi phòng
Tarek
Lưu trú 20 đêm vào Tháng 7, 2022
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 10/08/2022
Dear Guest,
Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.
Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.
4/10 - Kém
Qin
Đi cùng bạn đồng hành
22/07/2022
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property needs much attention to painting/decor etc gym/pool area....not well presented at all...
Breakfast is delivered door to door and cold on arrival...
Qin
Lưu trú 28 đêm vào Tháng 6, 2022
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 24/07/2022
Dear Guest,
Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.
Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.
2/10 - Tồi
Norfazila
Đi cùng gia đình
27/06/2022
Không thích: Sạch sẽ, tiện nghi phòng
Terrible
Our time loss because we have to wait for the technician to vacumn out the water for the aircon- living aircon not working. Toilet bowl dirty (pic not included) that I have to get a clorox to pour on both toilet bowl. Mug and teapot dirty with coffee stain, didnt wash at all. I have to sterilized all cutlery with hot water for 3 times. Toilet floor is full of hair and room is dusty. When i asked the housekeeping when they clean, they said 1 day before i check in which is shocking. I paid this property to come and clean the room, nonsense!
Norfazila
Lưu trú 2 đêm vào Tháng 6, 2022
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 02/07/2022
Dear Guest,
We are sorry to hear about your disappointment and that we could not make your stay more comfortable. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and recommendations for improvements and will work with the respective team to ensure they perform a much better role moving forward.
Nevertheless, thank you for your valued patronage and we hope to welcome you again giving us another opportunity to serve you better.
4/10 - Kém
Theresa Tan
12/05/2022
Theresa Tan
Lưu trú 1 đêm vào Tháng 5, 2022
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 16/05/2022
Dear Guest,
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant.
8/10 - Tốt
Alias
31/03/2022
Không thích: Sạch sẽ
Good To Stay Only For A Night
I stayed just for few hours. I booked the room as a transit for me to sleep, rest and take a showers before continuing my road trip further north.
I like that they allow me to check in early, considering that I will leave early. The room is good for a night stay, but I don't really feel that my room was properly cleaned nor sanitized.
Alias
Lưu trú 1 đêm vào Tháng 3, 2022
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 03/04/2022
Dear Guest,
Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.
Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.
8/10 - Tốt
Abdulrahman
Đi cùng gia đình
25/03/2022
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing hotel! Literally has a door to the mall, you could say it’s in the city center!! Close to everywhere, clean, they take care of environment and most importantly very friendly staff and amazing prices!
Abdulrahman
Lưu trú 3 đêm vào Tháng 3, 2022
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 29/03/2022
Hi.
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence.
10/10 - Xuất sắc
yusof shuaib
16/03/2022
yusof shuaib
Lưu trú 2 đêm vào Tháng 3, 2022
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 21/03/2022
Dear Guest,
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant.
10/10 - Xuất sắc
Rosni
26/01/2022
Rosni
Lưu trú 1 đêm vào Tháng 1, 2022
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 27/01/2022
Hi.
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence.
8/10 - Tốt
nur rahim
24/01/2022
nur rahim
Lưu trú 1 đêm vào Tháng 1, 2022
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 26/01/2022
Dear Guest,
Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever
they stay with us.
From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
8/10 - Tốt
Khách đã xác thực
Đi cùng gia đình
25/12/2021
Thích: Sạch sẽ, tiện nghi phòng
Khách đã xác thực
Lưu trú 1 đêm vào Tháng 12, 2021
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 27/12/2021
Hi.
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence.
10/10 - Xuất sắc
Felicia
Đi cùng gia đình
19/12/2021
Thích: Sạch sẽ, tiện nghi phòng
Super Satisfy Tenant
Cozy & convenient stay.. Dpulze mall is just downstairs for us to shop for groceries and dining (varieties of F&B outlet to be chosen)
Felicia
Lưu trú 1 đêm vào Tháng 12, 2021
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 23/12/2021
Dear Guest,
Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.
From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
6/10 - Được
Ai Ling
18/12/2021
Ai Ling
Lưu trú 3 đêm vào Tháng 12, 2021
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 19/12/2021
Dear Guest,
Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.
From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
8/10 - Tốt
Lee
04/12/2021
Thích: Sạch sẽ, tiện nghi phòng
Lee
Lưu trú 1 đêm vào Tháng 11, 2021
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 05/12/2021
Dear Guest,
Thank you very much for your candid rating of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.
We hope your next stay with us will be more pleasant.
8/10 - Tốt
noorazizi
Khách đi công tác
27/11/2021
noorazizi
Lưu trú 4 đêm vào Tháng 11, 2021
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 05/12/2021
Dear Guest,
Thank you very much for your candid rating of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.
We hope your next stay with us will be more pleasant.
10/10 - Xuất sắc
Byonug chae
Khách đi công tác
02/07/2021
Thích: Sạch sẽ, tiện nghi phòng
Byonug chae
Lưu trú 27 đêm vào Tháng 6, 2021
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 11/07/2021
Dear Guest,
Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever
they stay with us.
From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
8/10 - Tốt
Khách đã xác thực
Khách đi công tác
08/05/2021
Thích: Sạch sẽ, tiện nghi phòng
Nothing special and Mediocre service!
Nice hotel. But there was a miscommunication on my booking and the notes acknowledgement of hotel staff regarding my breakfast (sahur). We ended with a very minimal or mediocre food received with the 4 stars rate standard level. Quite dissatisfied.
Khách đã xác thực
Lưu trú 1 đêm vào Tháng 4, 2021
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 29/06/2021
Dear Guest,
We are sorry to hear about your disappointment and that we could not make your stay more comfortable.We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and recommendations for improvements and will work with the respective team to ensure they perform a much better role moving forward to avoid a recurrence of this incident.
Nevertheless, thank you for your valued patronage and we hope to welcome you again giving us another opportunity to serve you better.
8/10 - Tốt
Khách đã xác thực
03/04/2021
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Khách đã xác thực
Lưu trú 1 đêm vào Tháng 4, 2021
Siti Fateha Sairy – Asst Guest Service Manager trả lời vào 08/05/2021
Dear Guest,
Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant.
Best Regards