Dear Panuwat,Thank you for leaving us a review. We hope for the opportunity to offer you a better experience in the future.Best regards,Felix YeoGeneral Manager

Dear Lee,Thank you for your review. If you decide to revisit, we are delighted to welcome you back !Kind Regards,Felix YeoGeneral Manager

Dear Haizat27,Thank you for the feedback in rating. Please come again.Best regards,Felix YeoGeneral Manager

Dear Anthony,Thank you for your review. We hope to see you again in the future.Best regards, Felix YeoGeneral Manager

Dear Sir/Madam,Thank you for your feedback. Our hotel do sell alcoholic beverages or shops nearby walking distance from the hotel. We hope to see you again in the future.Best regards,Felix YeoGeneral Manager

Dear Ken H,Thank you for leaving a review that is valuable to us. Please accept our sincere apology for the inconvenience you encountered during your stay. The maintenance team have fixed the bathroom tap and checked the water condition. Rest assured that we will continue to improve on our services for the comfort of all our guests. We hope to have another opportunity to serve you better. Best regards, Felix YeoGeneral Manager

Dear Beng Yang,Thank you for the full rating. Please come again in the future.Kind regards,Felix YeoGeneral Manager

Dear Sabariyah,Thank you for your review. We are pleased to know that that you had an enjoyable stay and dining recently. We do have a Premier room that comes with separate walk-in shower and bathtub. Do contact us for further inquiries.Kind regards, Felix YeoGeneral Manager

Dear Traveler,Thank you for your feedback. We hope to welcome you again in the future.Kind regards,Felix YeoGeneral Manager

Dear Roszilah,Thank you for your time to rate the hotel. See you again in the future!Best regards,Felix YeoGeneral Manager

Salam PENTADBIRAN,Terima kasih dengan maklum balas anda. Sila datang lagi.Yang benar,Amilia AliasPengarah Jualan & Pemasaran

Dear Norbaiti,Welcome back to Concorde Hotel Shah Alam!Thank you for your wonderful review. We hope to see you again in the future.Warm regards,Amilia AliasDirector of Sales & Marketing

Dear Salahuddin,Thank you for your feedback. Please visit us again soon.Best regards,Amilia AliasDirector of Sales & Marketing

Dear Ahmad,Thank you for your compliments on our services in spite of a classic hotel. The Wi-fi password is not required as it is open to public including room guests. In the future, do contact our Call Center or Duty Manager to assist you for the Wi-fi connection. See you again.Warm regards,Felix YeoGeneral Manager

Dear Leeza,Thank you for your rating. It would be great if you could furnish the details of your stay for us to improve.We hope to serve you better in the future.Best regards,Felix YeoGeneral Manager

Dear Alif Erfan, Thank you and we hope to see you again in the future.Warm regards,Amilia AliasDirector of Sales & Marketing

Dear Zamzuri,We are incredibly grateful that you took the time out to leave us a 10 out of 10 rating.Please come back again soon!Best regards,Amilia AliasDirector of Sales & Marketing

Dear Traveler,Thank you for your kind words. We hope to welcome you again in the future.Best regards,Amilia AliasDirector of Sales & Marketing

Dear arbaiah,Thank you for the rating. We hope to welcome you again in the future.Best regards,Amilia AliasDirector of Sales & Marketing

Dear Zainol Arifin Azza,Thank you for your review. We are happy that you enjoyed your stay at the hotel. Please come again.Best regards,Amilia AliasDirector of Sales & Marketing

Dear Kamaruddin,Thank you for the rating 10 out of 10. We look forward to welcome you again.Kind regards,Amilia AliasDirector of Sales & Marketing

Dear Aqilah,Thank you for the full rating. We look forward to welcome you again in the future.Best regards,Amilia AliasDirector of Sales & Marketing

Dear Ms Hae,Thank you for your time to rate the hotel. We hope to see you again in the future.Best regards,Amilia AliasDirector of Sales & Marketing

Dear Haizat, Thank you for your good feedback. Kind regards, Amilia Alias Director of Sales & Marketing

Dear florence, Thank you for your feedback. We look forward to welcome you again soon. Best Regards, Amilia AliasDirector of Sales & Marketing

Dear Traveler,Thank you for your feedback. We will inform to the relevant department to fix the lights. We hope to see you again in the future.Kind regards,Amilia AliasDirector of Sales & Marketing

Dear Ugur Semih,Thank you for your rating. Please do visit us again in the future.Best regards,Amilia AliasDirector of Sales & Marketing

Dear Shelly,Thank you for your recent patronage at the hotel. We look forward to welcome you again in the future.Kind regards,Amilia AliasDirector of Sales & Marketing

Dear Suzana Abd,Thank you for your time in sharing with us your feedback. We are pleased that you had a wonderful stay at the hotel. We look forward to your next visit.Kind regards,Amilia AliasDirector of Sales & Marketing

Dear Jack,Thank you for sharing with us this review about our hospitality. We look forward to welcome you again in the future.Kind regards,Amilia AliasDirector of Sales & Marketing

Dear SALINA,Thank you for the full rating. We hope to see you again in the future.Best regards,Amilia AliasDirector of Sales & Marketing

Dear Norzaihan,Thank you for your feedback. We hope to welcome you again in the future.Kind regards,Amilia AliasDirector of Sales & Marketing

Dear Abdul Halim,Thank you for the full rating of our hotel service. Please do visit us again in the future.Best regards,Amilia AliasDirector of Sales & Marketing

Dear Alison Kirby, Thank you for sharing your feedback with us. Yes, we intend to upgrade our facilities as soon as we are able to do so. Ensuring the guests’ comfort is continuously looked after is definitely our priority. We hope to see you again at Concorde Hotel Shah Alam in the future. Best regards, Amilia AliasDirector of Sales & Marketing

Dear Halim,Thank you for your feedback. We hope you will return to the hotel again in the future.Best regards,Amilia AliasDirector of Sales & Marketing

Dear Seiichi,Thank you for choosing Concorde Hotel Shah Alam. We are delighted that you had a pleasant stay with us and we look forward to having you back soon again.Warm regards,Amilia AliasDirector of Sales & Marketing

Dear Salahuddin, Thank you for staying with us at Concorde Hotel Shah Alam and we look forward to your next visit. Kind regards, Amilia AliasDirector of Sales & Marketing

Dear Latchumanan,Thank you for your feedback. We hope to serve you better on your next visit to Shah Alam.Warm regards,Amilia AliasDirector of Sales & Marketing

Dear Zamzuri, Thank you for your excellent rating of Concorde Hotel Shah Alam. We certainly hope that your stay with us was a memorable one and we look forward to welcoming you back. Best regards, Amilia Alias Director of Sales & Marketing

Dear Mohamed Rosli, Thank you for writing us your feedback. We are pleased to share that there is an in-room letter in all guest rooms notifying our guests that housekeeping service is provided only every third day of the guest's stay. The dining period for breakfast is limited to 45 minutes during the busy period only. We understand that you may not be pleased with this situation however it is necessary for us to implement this allocated time so we can accommodate other guests who are waiting for their turn. We appreciate your kind understanding and hope to welcome you again in the future. Kind regards, Amilia Alias Director of Sales & Marketing

Dear Zaiton, Thank you for choosing to stay at Concorde Hotel Shah Alam. We hope to have you with us again in the near future. Warm regards, Amilia Alias Director of Sales & Marketing

Dear mahendran, Thank you for your feedback during your recent stay. We sincerely apologize for the shortcomings that you had encountered recently. Our rooms division team is currently attending to the issues and we hope to have the room back in an immaculate condition soon. We hope to serve you better on your next visit to Shah Alam. Best regards, Patrick Ng General Manager

Dear wan rozaiman, Thank you for the full rating. We look forward to see you again in the future. Kind regards, Patrick Ng General Manager

Dear Saifuddin, Thank you for your rating. We hope to welcome you again in the future. Best regards, Patrick Ng General Manager

Dear NOORAINI, Thank you for the full points about your experience stay at the hotel. Please visit us again in the future. Best regards, Patrick Ng General Manager

Dear rahmad bin khalid, Thank you for your rating in regards to your recent stay at the hotel. We look forward to seeing you again in the future. Best regards, Patrick Ng General Manager

Dear LEE, Thank you for the rating and we hope to be at your service again in the future. Kind regards, Patrick Ng General Manager