Dear Yoshiro-san,Thank you for your feedback! We're glad to hear that you found our prices reasonable and that your room was cleaned to your satisfaction. Providing value for money and maintaining cleanliness are priorities for us, and we're delighted that we met your expectations in these areas. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please let us know. We look forward to welcoming you back for another pleasant stay!Warmest regards,Emma RazaliAssistant Residence Manager

Dear Mr Khalid,Thank you for your feedback about our team member! We're thrilled to hear that he provided you with excellent service and demonstrated proficiency in his work. We will make sure to pass on your kind words to him. If there's anything else we can do to enhance your experience, please let us know. We look forward to welcoming you back soon!Warmest regards,Emma RazaliAssistant Residence Manager

Dear Fuminori-san,Thank you for your feedback! We are delighted to hear that you found our hotel conveniently located near the Twin Towers and the city center, while also being more affordable compared to other options. We strive to offer a budget-friendly choice for guests who want to save on accommodation costs and allocate their budget towards tours and shopping experiences. We appreciate your recommendation and look forward to welcoming you back on your next visit!Warmest regards,Emma RazaliAssistant Residence Manager

Dear Ricardo de,Thank you for sharing your feedback with us. We appreciate your honesty and apologize for the issues you experienced during your stay. We take your comments seriously and will address them with our team to ensure improvements are made.On a positive note, we're glad to hear that you enjoyed our breakfast, found our staff helpful and accommodating, and liked our pool facilities. We also appreciate your comments about our convenient location, nearby amenities, and the cleanliness of our water facilities.Your feedback is invaluable to us as we continuously strive to provide a better experience for our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations. If there's anything else we can do to assist you, please let us know.Warmest regards,Emma RazaliAssistant Residence Manager

Dear Song Heng,Thank you for your feedback! We appreciate your positive overall experience with us. We apologize for any inconvenience caused by the lift only allowing access from the basement carpark to the lobby. We will take your feedback into consideration as we strive to improve our services and facilities for our guests. Your satisfaction is important to us, and we look forward to welcoming you back for a more seamless experience in the future.Warmest regards,Emma RazaliAssistant Residence Manager

Dear Jong Kyu,Thank you for your feedback. We are glad to hear that you found our staff and service to be excellent. We take note of your comment regarding the aging of the building itself and will work to address any areas that require improvement. Your feedback is valuable to us as we strive to enhance the overall experience for our guests. If there's anything else we can do to improve your stay, please let us know. We look forward to welcoming you back in the future.Warmest regards,Emma RazaliAssistant Residence Manager

Dear Muluken,Thank you for your feedback. We're glad to hear that you enjoyed our delicious breakfast. Regarding the distance from the city, we understand that it may be a concern for some guests. We strive to offer a comfortable and enjoyable stay despite the distance, and we appreciate your understanding. If there's anything else we can do to enhance your experience or if you have any suggestions, please let us know. We value your feedback and look forward to welcoming you back in the future.Warmest regards,Emma RazaliAssistant Residence Manager

Dear Mr Taoufik,Thank you for your feedback. We are pleased to hear that you had an overall satisfactory experience. We understand your concerns about the distance from the city center and the cost of transportation. We will take this into consideration as we strive to improve our guests' experience.Regarding your second point about the lack of spaces to host guests or hold meetings, we apologize for any inconvenience this may have caused. We will look into creating suitable areas for receptions, meetings, or gatherings in the future.Your feedback is valuable to us as we continuously work to enhance our services and facilities. If there's anything else we can do to improve your experience or if you have any further suggestions, please feel free to let us know. We appreciate your input and hope to welcome you back for an even better stay next time.Warmest regards,Emma RazaliAssistant Residence Manager

Dear Mr Sunil,Thank you for your perfect rating! We are delighted to hear that you had an exceptional experience with us. Your satisfaction is our top priority, and we are thrilled that we met your expectations. We look forward to welcoming you back for another fantastic stay in the future. If there's anything specific you enjoyed or if you have any suggestions for how we can make your next visit even better, please let us know. We are here to ensure you have a memorable and enjoyable experience every time you stay with us!Warmest regards,Emma RazaliAssistant Residence Manager

Dear Valued Guest,Thank you so much for your perfect rating! We're thrilled to hear that you had an amazing experience with us. Your satisfaction is our priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another fantastic stay in the future. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even better, please let us know. We're here to ensure you have a wonderful and memorable experience every time you stay with us!Warmest regards,Emma RazaliAssistant Residence Manager

Dear Mr Kamil,Thank you for your excellent rating! We are thrilled to hear that you had a fantastic experience with us. Your satisfaction is our priority, and we're glad that we could meet your expectations. We look forward to welcoming you back for another wonderful stay in the future. If there's anything specific you enjoyed about your stay or if there's anything we can do to make your next visit even better, please let us know. We're here to ensure you have a memorable and enjoyable experience every time you stay with us!Warmest regards,Emma RazaliAssistant Residence Manager

Dear Vandna,Thank you for your rating and feedback. We appreciate your honest evaluation of your experience with us. Your feedback is valuable as it helps us identify areas for improvement. If there are specific aspects of your stay that you feel could be enhanced or if there's anything we can do to make your next visit more enjoyable, please let us know. We are committed to providing our guests with the best possible experience and look forward to the opportunity to exceed your expectations in the future.Warmest regards,Emma RazaliAssistant Residence Manager

Dear Sau Ying,Thank you for your rating and feedback. We appreciate your honesty and value your input as it helps us identify areas for improvement. We apologize if your experience did not meet your expectations, and we would like to learn more about your concerns to address them accordingly. Please feel free to share any specific feedback or suggestions you have so that we can work towards making your next stay more enjoyable. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.Warmest regards,Emma RazaliAssistant Residence Manager

Dear Miss Jody, thank you for providing feedback about your stay at Oakwood Hotel & Residence Kuala Lumpur. We have taken note on your comments during your stay with us and rest assured that we have shared your feedback with the respective department for immediate improvement. We look forward to your future support and the opportunity to be of service to you. Sincerely, Oakwood Hotel & Residence Kuala Lumpur

Dear Mr. Pettersen, thank you for providing feedback about your stay at Oakwood Hotel & Residence Kuala Lumpur. We are thrilled that you enjoyed the experience and that you found our location, property facilities to your liking. We will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Oakwood Hotel & Residence Kuala Lumpur soon. Kind Regards, Oakwood Hotels & Residence Kuala Lumpur

Dear Tae Hee, thank you for providing feedback about your stay at Oakwood Hotel & Residence Kuala Lumpur. We are thrilled that you enjoyed the experience and that you found our location, property facilities to your liking. We will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Oakwood Hotel & Residence Kuala Lumpur soon. Kind Regards, Oakwood Hotels & Residence Kuala Lumpur

Dear Leung, thank you for providing feedback about your stay at Oakwood Hotel & Residence Kuala Lumpur. We are thrilled that you enjoyed the experience and that you found our location, property facilities to your liking. We will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Oakwood Hotel & Residence Kuala Lumpur soon. Kind Regards, Oakwood Hotels & Residence Kuala Lumpur

Dear Robert,Thank you for the great review our hotel. We are glad you had a good stay with us and we look forward to welcoming you back soon. We will share your good words with the team and till then, we wish you a pleasant day ahead.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

Dear Monique,Thank you for the great review our hotel. We are glad you had a good stay with us and we look forward to welcoming you back soon. We will share your good words with the team and till then, we wish you a pleasant day ahead.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

Dear Monique,Thank you for the pleasant comments of our hotel. We appreciate that you had a good stay with us and we hope that we will be your preferred choice of accommodation in the future. We look forward to welcoming you back soon.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

Dear Soon Siong,Thank you for choosing to stay at Oakwood Hotel & Residence Kuala Lumpur. We appreciate you taking the time to share your feedback. We are pleased that our rooms are to your liking. We have taken note on your specific comment made pertaining to our breakfast and rest assured that we have shared your feedback with our Food & Beverage department for immediate improvement. At Oakwood Hotel & Residence Kuala Lumpur, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Oakwood Hotel & Residence Kuala Lumpur soon. Kind RegardsOakwood Hotel & Residence Kuala Lumpur

Dear Guest,Thank you for staying with us and we truly appreciate for your feedback. We are glad you had a given us a positive review for our rooms. Please be assured that your comments on our breakfast will be shared with the department concern as an avenue for improvements.We hope that Oakwood Hotel & Residence Kuala Lumpur will be your preferred choice of accommodation in the future. We look forward to welcoming you back soon.Kind regards,Oakwood Hotel & Residence Kuala Lumpur

Dear Theng Yong,Thank you for the great review our hotel. We are glad you had a good stay with us and we look forward to welcoming you back soon. We will share your good words with the team and till then, we wish you a pleasant day ahead.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

Dear Pierre,Thank you for your comments regarding your recent stay with us. We are delighted that you enjoyed your stay and you found our location, property facilities to your liking. We look forward to your future support and the opportunity to be of service to you.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

Dear Ruward,Thank you for the pleasant review of our hotel. We appreciate that you had a good stay with us and we hope that we will be your preferred choice of accommodation in the future. We look forward to welcoming you back soon.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

Dear SHUPENG,Thank you for the great review our hotel. We are glad you had a good stay with us and we look forward to welcoming you back soon. We will share your good words with the team and till then, we wish you a pleasant day ahead.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

Dear Mikhail ,Thank you for staying with us and we truly appreciate for your feedback. We are glad you had a given us a positive review for our rooms. Please be assured that your comments on our breakfast will be shared with the department concern as an avenue for improvements.We hope that Oakwood Hotel & Residence Kuala Lumpur will be your preferred choice of accommodation in the future. We look forward to welcoming you back soon.Kind regards,Oakwood Hotel & Residence Kuala Lumpur

Dear Niang Tawi Cing,Thank you for the pleasant review of our hotel. We appreciate that you had a good stay with us and we hope that we will be your preferred choice of accommodation in the future. We look forward to welcoming you back soon.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

Dear Satoshi,Thank you for the pleasant review of our hotel. We appreciate that you had a good stay with us and we hope that we will be your preferred choice of accommodation in the future. We look forward to welcoming you back soon.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

Dear Faria, thank you for providing feedback about your stay at Oakwood Hotel & Residence Kuala Lumpur. We are thrilled that you enjoyed the experience and that you found our location, property facilities to your liking. We will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Oakwood Hotel & Residence Kuala Lumpur soon. Kind Regards, Oakwood Hotels & Residence Kuala Lumpur

Dear Mats, thank you for providing feedback about your stay at Oakwood Hotel & Residence Kuala Lumpur. We are thrilled that you enjoyed the experience and that you found our location, property facilities to your liking. We will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Oakwood Hotel & Residence Kuala Lumpur soon. Kind Regards, Oakwood Hotels & Residence Kuala Lumpur

Dear Terence, thank you for providing feedback about your stay at Oakwood Hotel & Residence Kuala Lumpur. We are thrilled that you enjoyed the experience and that you found our location, property facilities to your liking. We will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Oakwood Hotel & Residence Kuala Lumpur soon. Kind Regards, Oakwood Hotels & Residence Kuala Lumpur

Dear Amin, thank you for providing feedback about your stay at Oakwood Hotel & Residence Kuala Lumpur. We are thrilled that you enjoyed the experience and that you found our location, property facilities to your liking. We will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Oakwood Hotel & Residence Kuala Lumpur soon. Kind Regards, Oakwood Hotels & Residence Kuala Lumpur

Dear cris, thank you for providing feedback about your stay at Oakwood Hotel & Residence Kuala Lumpur. We are thrilled that you enjoyed the experience and that you found our location, property facilities to your liking. We will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Oakwood Hotel & Residence Kuala Lumpur soon. Kind Regards, Oakwood Hotels & Residence Kuala Lumpur

Dear Paul, thank you for providing feedback about your stay at Oakwood Hotel & Residence Kuala Lumpur. We are thrilled that you enjoyed the experience and that you found our location to your liking. We have taken note on your comments during your stay with us and rest assured that we have shared your feedback with the respective department for immediate improvement. We look forward to your future support and the opportunity to be of service to you. Sincerely, Oakwood Hotel & Residence Kuala Lumpur

Dear Guest,Thank you for taking your time to review our hotel. We have taken note on your specific comment made pertaining to pest found in the room and we have rectified with our pest control company. On the same note we are happy to receive your feedback in relation to your stay.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

Dear Eric,Thank you for taking your time to review our hotel and compliments for our team member especially Viki whom had provided the utmost hospitality service during your stay here. Please be assured that your comments on our housekeeping service will be shared with the department concern as an avenue for improvements. On the same note we are happy to receive your feedback in relation to your stay.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

Dear Yah Lien,Thank you for taking your time to review our hotel. We have taken note on your comments during your stay with us and rest assured that we have shared your feedback with the respective department for immediate improvement. We look forward to your future support and the opportunity to be of service to you.Sincerely,Oakwood Hotel & Residence Kuala Lumpur