Dear Mr Kok Kai,Thank you for taking the time to share your feedback with us. We appreciate your constructive comments regarding housekeeping. Please accept our sincere apologies for any inconvenience caused by the oversight in replenishing items such as tissue boxes. We have addressed this with our housekeeping team to ensure that our high standards of service are maintained consistently.Your recommendation is highly valued, and we look forward to welcoming you back to our property in the future, where we hope to exceed your expectations.Sincerely,Management Team of St. Giles Boulevard Kuala Lumpur

Dear LAIYAN,Thank you for your kind ratings. We truly appreciate it and we look forward to welcoming you back again soon.Sincerely,Management Team of St. Giles Boulevard Kuala Lumpur

Dear Ms Wai Yin,Thank you for your feedback. We’re glad to hear that everything was satisfactory during your stay, but we apologize for the discomfort caused by the air conditioning. We are taking immediate steps to address this issue by adjusting the air conditioning settings to ensure a more comfortable temperature throughout our rooms.Your comfort is our priority, and we appreciate you bringing this to our attention. We hope to welcome you back and provide a more comfortable experience.Sincerely,Management Team of St. Giles Boulevard Kuala Lumpur

Dear Mr Alejandro,Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the leaking tap in your bathroom. Our team is committed to ensuring our guests’ comfort and satisfaction, and we regret that we fell short in this instance.Please rest assured that we have addressed the issue with our maintenance staff to prevent any future occurrences. We value your feedback as it helps us improve our services, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely,Management Team of St. Giles Boulevard Kuala Lumpur.

Dear Ms Christy,Thank you for staying with us and for your wonderful review ratings. We truly appreciate it and we look forward to welcoming you back again soon.Sincerely,Management Team of St. Giles Boulevard Kuala Lumpur

Dear Ms Lai Chen Gladys,Thank you for staying with us and for your ratings. We truly appreciate it. We hope to welcome you back to a much better stay experience.Sincerely,Management of St. Giles Boulevard Kuala Lumpur.

Dear Mr Cliff,Thank you for staying with us and for your excellent rating. We truly appreciate it and we look forward to welcoming you back again soon.Sincerely,Management Team of St. Giles Boulevard Kuala Lumpur

Dear Ms Shalini,Thank you for staying with us and for your excellent ratings, we truly appreciate it. We look forward to welcoming you back again soon.Sincerely,Management Team of St. Giles Boulevard Kuala Lumpur.

Dear Mr Chan,Thank you for your excellent review of our hotel. We are happy to have exceeded your expectations and made your stay enjoyable. We appreciate your loyalty and hope to see you again soon.Sincerely,Management Team of St. Gils Boulevard Kuala Lumpur.

Dear Ke Sin,We are glad to hear that you enjoyed your experience at our hotel, especially the smooth check-in process and our sustainability initiatives. We appreciate that you recognized our dedication to making a positive impact on the environment and we strive to continue to improve in this area. We value your support and we look forward to welcoming you back in the future and providing an even better experience.Sincerely,Management Team of St. Giles Boulevard Kuala Lumpur

Dear Ms Rachel,We appreciate your feedback and your generous rating. We are delighted to know that you had a pleasant stay at The Boulevard and that our staff provided you with excellent service. We apologize for any inconvenience caused by the bed comfort. We are constantly working to improve our facilities and amenities to meet our guests’ expectations. Thank you for choosing us and we hope to welcome you back soon.Sincerely,The Management Team - St. Giles Boulevard Kuala Lumpur

Dear Mr Wing Keung,Thank you for staying with us and for your ratings, we truly appreciate it. We hope to see you again soon.Sincerely,The Management Team - St. Giles Boulevard Kuala Lumpur

Dear Wing Keung,Thank you for staying with us and for your excellent ratings, we truly appreciate it. We look forward to welcoming you back again soon.Sincerely,The Management Team - St. Giles Boulevard Kuala Lumpur

Dear Alan Junji,Thank you for staying with us and for your ratings, we truly appreciate it. We hope to welcome to you back again soon.Sincerely,The Management Team - St. Giles Boulevard Kuala Lumpur

Dear Puay Tien,Thank you for your wonderful feedback. We are overjoyed to hear that you totally enjoyed your stay with us.We appreciate your kind words and your support. We are looking forward to welcoming you back soon.Sincerely,The Management Team - St. Giles Boulevard Kuala Lumpur

Dear Sang,Thank you for staying with us and for your excellent ratings, we truly appreciate it. We look forward to welcome you back again soon.Sincerely,The Management Team - St. Giles Boulevard Kuala Lumpur

Dear Mr Said,Thank you for your kind words and feedback. We are glad to hear that you had a pleasant experience with us. We apologize for the inconvenience caused by the room swap. We hope to see you again soon and provide you with an even better service.Sincerely,The Management Team - St. Giles Boulevard Kuala Lumpur

Dear Chen,Thank you for staying with us and for your ratings, we truly appreciate it. We look forward to welcoming you back again soon.Sincerely,The Management Team - St. Giles Boulevard Kuala Lumpur.

Dear Mr Sook Wai,Thank you for staying with us and for your kind review. We truly appreciate your business and we look forward to welcoming you back again soon.Sincerely,The Management Team - St Giles Boulevard Kuala Lumpur

Dear Ms Anna,Thank you for your amazing review. We are thrilled to hear that our FO & F&B team were all friendly, pleasant and helpful. We are delighted to know that you had a wonderful New Year’s eve with us. We look forward to seeing you again soon.Sincerely,The Management Team - St. Giles Boulevard Kuala Lumpur

Dear Mr Salaheddine,Thank you for staying with us and for your kind review. We truly appreciate it and we look forward to welcoming you back again soon.Sincerely,The Management Team -St. Giles Boulevard Kuala Lumpur

Dear Ms Vivian,Thank you for staying with us and for taking the time to send in your ratings, we truly appreciate it. We hope to see you again soon.Sincerely,The Management Team - St. Giles Boulevard Kuala Lumpur

Dear Mr Eric,Thank you for staying with us and for your rating, we truly appreciate it. We look forward to welcoming you back again soon.Sincerely,Management Team - St Giles Boulevard Kuala Lumpur

Dear Ms Wee Jiet,Greetings from St Giles Boulevard Kuala Lumpur. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and it would be our pleasure to welcome you back for another remarkable experience during your next trip to Kuala Lumpur. Sincerely, Management Team of St Giles Boulevard Kuala Lumpur.

Dear Ms Sim, Greetings from St Giles Boulevard Kuala Lumpur. We would like to extend our heartfelt apologies for the disappointing experience you had with check in process during your recent visit to our hotel. We deeply regret that we fell short of meeting your expectations. We are actively addressing the issues you raised with our team to ensure that such lapses do not recur in the future. Thank you for your feedback, and we look forward to the privilege of serving you again. Sincerely, Management Team of St Giles Boulevard Kuala Lumpur.

Dear Mr. William, thank you for choosing us as your preferred stay in Kuala Lumpur and we appreciate the feedback given. We are glad that you enjoyed your stay and it would be our pleasure to welcome you back for another remarkable experience during your next trip to Kuala Lumpur. Sincerely, Management Team of St Giles Boulevard Kuala Lumpur.

Dear Ms Shee Jiun, Greetings from St Giles Boulevard Kuala Lumpur. Thank you for sharing your feedback regarding your recent stay at our hotel. We genuinely regret the inconveniences you experienced, and your feedback is important in helping us improve. Rest assured, we take your concerns seriously and will address them promptly. We would be grateful for another opportunity to serve you and ensure a more enjoyable and seamless experience. Sincerely,The Management Team - St. Giles Boulevard Kuala Lumpur.

Dear Ms. Tan, Greetings from St Giles Boulevard Kuala Lumpur. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and it would be our pleasure to welcome you back for another remarkable experience during your next trip to Kuala Lumpur. Sincerely, Management Team of St Giles Boulevard Kuala Lumpur.

Dear Ms. Caryn, Greetings from St Giles Boulevard Kuala Lumpur. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and it would be our pleasure to welcome you back for another remarkable experience during your next trip to Kuala Lumpur. Sincerely, Management Team of St Giles Boulevard Kuala Lumpur.

Dear Ms. Melissa, Greetings from St Giles Boulevard Kuala Lumpur. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and it would be our pleasure to welcome you back for another remarkable experience during your next trip to Kuala Lumpur. Sincerely, Management Team of St Giles Boulevard Kuala Lumpur.

Dear Ms. Sharon, thank you for sharing your feedback regarding your recent stay at our hotel. We genuinely regret the inconveniences you experienced. Rest assured, we take your concerns seriously and will improve in the future. We would be grateful for another opportunity to serve you and ensure a more enjoyable and seamless experience. Sincerely, The Management Team - St. Giles Boulevard Kuala Lumpur.

Dear beloved guest, Thank you for choosing us as your preferred stay in Kuala Lumpur and we appreciate the feedback given. We are happy to share with you that our twin beds room are not queen bed and it is suitable for 2 adults, not 4. We apologies if there is misunderstanding on our room info and we look forward to welcoming you back again soon. Sincerely, The Management Team - St. Giles Boulevard Kuala Lumpur

Dear Mr. Kai Lung, thank you for staying with us and sharing your feedback, we truly appreciate it. We are delighted to know that you had an enjoyable stay experience, and we look forward to welcoming you back again soon. Sincerely, The Management Team - St. Giles Boulevard Kuala Lumpur

Dear Ms Pui Ling,Thank you for choosing our hotel and sharing your feedback. We’re happy to hear that you found our location convenient, with easy access to the mall and restaurants. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay. Sincerely, Management Team of St Giles Boulevard Kuala Lumpur.

Dear Ms Romayne, thank you for choosing our hotel and sharing your feedback. We’re happy to hear that you found our location convenient, with easy access to the mall and restaurants. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay. Sincerely, Management Team of St Giles Boulevard Kuala Lumpur.

Dear Beloved Guest, thank you for choosing us as your preferred stay in Kuala Lumpur and we appreciate the feedback given. We apologies for the unpleasant experience with services by our staffs and will escalate this message up to the relevant department for them to take corrective action against it. However, we are glad to hear that you are happy with our strategic location. Thank you and we hope to see you again soon. Sincerely, Management Team of St Giles Boulevard Kuala Lumpur.

Dear Ms. Pui Ling,Thank you for choosing us as your preferred stay in Kuala Lumpur and we appreciate the feedback given. We apologies for the inconvenience experienced with the sound proof and will escalate this message up to the maintenance department for them to take corrective action against it. Thank you and we hope to see you again soon. Sincerely, Management Team of St Giles Boulevard Kuala Lumpur.

Dear Ms Madhu,Thank you for staying with us and sharing your feedback, we truly appreciate it. We are glad to hear that you enjoyed your stay with us and found our location convenient, with easy access to the mall and restaurants. We also happy to know that you are satisfied with our room and services by our staff. Your satisfaction is our priority and we look forward to welcoming you again.

Dear Ms Del, thank you for choosing to stay with us and for giving us such a wonderful review, we truly appreciate it. We apologies on the unpleasant experienced with our air con system and will take this matter seriously to improve it. We look forward to welcoming you back in the near future and exceeding your expectations once again. Sincerely, The Management Team - St. Giles Boulevard Kuala Lumpur.

Dear Mr Philip, thank you for choosing our hotel and sharing your feedback. We’re happy to hear that you had an enjoyable stay and found our location convenient, with easy access to the mall and restaurants. We also would like to thanks to you for the feedback on our services that need to be improved and we look forward to welcoming you back for another enjoyable stay. Sincerely, Management Team of St Giles Boulevard Kuala Lumpur

Dear beloved guest, thank you for choosing to stay with us and sharing your review. It would be our pleasure to welcome you back for another remarkable experience during your next trip to Kuala Lumpur. Sincerely, Management Team of St Giles Boulevard Kuala Lumpur.

Dear Guest,Thank you for choosing to stay with us and giving us such a wonderful review. It would be our pleasure to welcome you back for another remarkable experience during your next trip to Kuala Lumpur. Sincerely, Management Team of St Giles Boulevard Kuala Lumpur.

Dear Mr Derrick, thank you for choosing our hotel and sharing your feedback. We’re happy to hear that you found our location convenient, with easy access to the mall and restaurants. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.

Dear Ms Chen Fang, thank you for staying with us and sharing your feedback, we truly appreciate it. We are delighted to know that you had an enjoyable stay experience, and we look forward to welcoming you back again soon.

Dear Mr Sakktivel, thank you for choosing our hotel and sharing your feedback. We’re happy to hear that you found our location convenient, with easy access to the mall and restaurants. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.

Dear Ms Tao, thank you for choosing to stay with us and for giving us such a wonderful review. It would be our pleasure to welcome you back for another remarkable experience during your next trip to Kuala Lumpur. Sincerely, Management Team of St Giles Boulevard Kuala Lumpur.

Dear Mr. Anton, thank you for staying with us and sharing your feedback, we truly appreciate it. We are delighted to know that you had an enjoyable stay experience, and we look forward to welcoming you back again soon

Dear Mr. Chun, thank you for staying with us and we are glad to know that you had an enjoyable stay experience and the changes that we bring for our guest satisfaction. We look forward to welcoming you back again soon. Sincerely, The Management Team - St. Giles Boulevard Kuala Lumpur

Dear Francis,Thank you for staying with us and for your review, we truly appreciate it. We do have a lounge at the Lobby area called Flutes Living Room where you can enjoy drinks and snacks until 11.00pm daily. We look forward to welcoming you back and visit our lounge on your next trip.Sincerely.Management Team of St. Giles Boulevard Kuala Lumpur.

Dear Bah Tee,Thank you for staying with us and for your review, we truly appreciate it. We are delighted to know that you've an enjoyable stay and we look forward to welcoming you back again soon.Sincerely,Management Team - St. Giles Boulevard Kuala Lumpur