Ascott, Kubang Semang, Penang

"We had a great stay. All of the staff were lovely and the room was clean and inviting. The buffet breakfast was quaint and had enough options to keep you content. The team were very helpful and always had a smile."

"Nothing. It was just filthy and needed major repairs. The tub/shower was covered in soap scum. It had very low water pressure but even then it couldn’t drain properly. The sink barely drained and would have overflowed unless you turned off the water. The bedding was gross. Stains on the comforter and sheet while the other sheet was yellow. One of the closest doors was just laying in the closet. There was still trash in the room left behind from a previous guest. Their advertising was nothing...

"This is service apartment . For the price paid , very disappointed with the breakfast and the rooms. Better to just walk across to opposition stretch for local bf. The omelette totally raw, The room is huge and that the only consolation. The kettles , cups etc looked used. For the price , I would have expected better. Maybe my expectations are too high, cos I could have paid same and stayed in a better place."

"Staff fantastic, hotel quite dated, but excellent breakfast. No mention of the rooftop bar being closed for renovation! We were looking forward to that. Our room was not clean - dust on a lot of surfaces and the fridge-freezer desperately needed de-icing. We had to keep asking for things like soap, towels, and toilet paper as there wasn't enough. The soaps were tiny so we ended up buying our own. There is a school right across from the hotel so we were woken up by the outdoor assembly (with...

"Nice decor. Next to Sunshine Central mall which is super convenient with many food and retail options. Nice size pool with a view and the gym was handy when it rained."