"Stayed 2.5 nights at the Element by Westin, Dar es Salaam, and overall had a very pleasant experience, with just a few minor hiccups.
It was my first time in DAR, and although we were recommended other hotels, they were all fully booked. We opted for the Element, located in the vibrant Masaki area, and were glad we did.
We arrived around 16:00, but surprisingly, our rooms were not ready. That was disappointing, especially after a long and tiring trip. However, the issue was swiftly handled by other staff members, and we were upgraded to better rooms — a kind gesture that turned things around.
The room was very spacious, with a well-maintained living area and a high standard of cleanliness. Special thanks to Anna, the maid, for keeping everything in top shape! 🙏
One small issue was the rain shower water pressure, which was quite low and made showering a bit of a hassle. Not a dealbreaker, but worth mentioning.
We dined once at the hotel — the tomato soup and avocado pizza were surprisingly good! Although we didn’t get to use the pool area, it looked inviting and well-kept.
Service was a standout. Special thanks to Ms. Hatice, Michael (the trainee), and Ramadhan at the front office — professional, friendly, and helpful throughout.
Would definitely recommend the Element by Westin for anyone visiting DAR. With a few tweaks, it could be near perfect. I’d gladly return."
