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"Comfort and service"

"Wonderful service! The Kaiseki dinner was fabulous!"

"comfortable bed and very clean. "

"Love the hotel. One block from the canal and one block from the shopping street. There’s an onsen in the hotel but it could get crowded at certain times. Overall, love the hotel and can’t wait to be back."

"Very good"

"Very nice hotel. You do need a car to move around. Dining options are not walkable. "

"New hotel, 1. great Location where you can walk to Otaru’s main tourist attractions, 2. Breakfast were excellent! 3. Laundry: Room TV shows how minutes left for each Laundry unit to finish, so it was super helpful to manage the timing for Landry chore. Little disappointment were, 1. no luggage rack!?! So you have to leave luggage on the floor. 2. Big ofuro had steam sauna (women) but it was a joke. It wasn't hot at all. I was able to do own hot yoga (warm yoga!) "

"It was perfect for what we needed. "

"We stayed 3 nights in Ki Niseko Hotel in a mini one bedroom apartment with a view of Mount Yotei this summer. The hotel was in a great location, walkable to restaurants in town and opposite our favourite town coffee shop in Rhythms where they made great coffee, fresh smoothies and veggie sausage rolls! We enjoyed the hotel and the space and amenities in the room, but found the town during the early summer months too quiet, with minimal restaurants, shops, bars and cafes open which was such a shame as the countryside around was beautiful. Ski lifts weren’t open yet so we couldn’t use them to walk in the hills and mountains surrounding the resort. We noticed the summer season starts July 19th so I imagine after then more would be open. The area is positioned well for hiking and exploring, you will definitely need a car. The hotel has a nice onsite restaurant which we ate in once and enjoyed the food (minimal vegetarian options however). Breakfast was ok, a little limited in Western options. The hotel staff were very friendly and helpful. Overall a good hotel and would recommend if staying in the area for a short break. "