Khách sạn Kwai Chung

"I was incorrectly charged for an international phone call I did not make! The staff refused to let me leave and were extremely unhelpful. I had just had surgery on my foot and they said they wanted £300 for a wheelchair. We then asked for help with our bags due to my surgery and they said they didn’t have anyone to help until 7pm… it was 4pm. Just extremely unhelpful, I have complained to the hotel asking for a refund for the call and they are yet to respond."

"Good service. Clean room."

"職員非常有禮貌"

"Clean and helpful staff, but I had to pay for extra bed the bed was too small. Restaurant is good. I booked ocean view but only see construction stuff not too good"

"Ok"

"One night stay due to flight cancellation. Great location and very helpful staff at the hotel. Shuttle bus from and to the airport was super helpful."

"Clean and friendly hotel, well located"

"Good location for what I was planning to go"

"I really enjoyed the stay. Thank you!"

"Clean room and comfortable beds from Sheraton Tung Chung. Great gym facilities. Most importantly staff here are friendly, well-trained and always very helpful. The airport shuttle service is also a good plus. The shuttle service timetable however was a little hard to find (you can easily get this info at hotel concierge, but not at all on hotel website or via the booking site). It would be nice for the hotel to communicate the shuttle service timetable to their guests prior to check-in date to...

"エレベーターが1機動かず、朝はかなり待たされる"

"Great staff, super location and amazing room. Couldn’t ask for more."

"立地がとても良く、MTR湾仔駅から近いため観光や移動に便利でした。部屋は清潔で快適に過ごせ、スタッフの対応も丁寧でした。香港観光の拠点として利用しやすく、コストパフォーマンスも良いホテルだと思います。また香港を訪れる機会があれば利用したいです。"

"一切都很好，但記得可以搭中環手扶梯上去(有在運作的時間)，不然直接用走的會走山路走到厭世"

"good"

"Walkable, clean and excellent staff. Shower door tends to leak (this is my aecond stay) so be careful if using handheld.. shower from top works great."

"The room was clean and the staff were very dry nice."