It was a funny stay at brisas. There’s no denying that the setting is amazing. You really do feel immersed in nature and it’s very peaceful. I found the staff pretty hostile and not very welcoming, especially the receptionist.
It feels a bit more like a self catering lodge than a hotel. The room was dated, like it hasn’t been touched since the 70s but it was still clean and comfortable. With the air con it was either cold or very cold, difficult to get a happy medium.
We had a blocked drain in the toilet one afternoon, through no fault of our own. And when we told the receptionist he just said ok I’ll send someone to sort it. No one came to sort it until the cleaners came the next day and all they did was clean the dirty pan. The toilet was never actually unblocked. Maybe this is a normal occurrence.
Having to order breakfast at reception the night before was annoying. I’d understand if it was some lavish breakfast, but it was literally just rice eggs and toast. Not sure why this needs ordering in adavance. We forgot to order it one night so ended up skipping breakfast the next day through fear of upsetting staff by just turning up.
Be aware there is no pool, a photo on hotels.com looks like a pool although after re reading I didn’t see anything saying there was a pool so this is as my error, but there def isn’t one.
Also be away if you book as a family or more than two people, weirdly you only get 2 breakfasts included in the room rate. We were a family of 5, @ $9 each
