Khách sạn Lạch Tray

"Only thing i would suggest is to inform guests about the key policy. We were not aware of the charge for lost keys. In our country, you can ask for as many keys as you want and you dont need to return them. Thank you."

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"Booked a 2 days/1 night cruise with Orchid Classic. Above all a big shout out to the staff. They do go a long way to give you the best experience. In particular, Hoa was looking after us and she has delivered a fantastic service. The boat is a little tired but very comfy and has all the required amenities including a jacuzzi and some kayaks. Ha Long bay has disappointed as the water is quite dirty. There are far too many boats, not providing any privacy on the boat. The activities included...

"Clean rooms, accommodating staff, clean sauna and spas."

"Clean"

"Perfect! Good location, good facilities, good service, near Vincom shopping center "

"Located by this plaza not too far away from the Haiphong train station and other stores. The room, with no window, was very clean and quiet, with a separate enclosure for the bathroom. There were multiple wall outlets for charging devices. The staff spoke little English but they were very warm and friendly. "

"Phòng sạch sẽ, nhân viên thân thiện và sẵn sàng trợ giúp nhận hộ đồ ship khi mình đi ra ngoài chưa kịp về. Phòng giặt ủi và phòng gym rất xịn. Everything good"

"Very modern looking and spacious room, clean and bright, staff was very helpful, A+ with a washing machine in the room."

"Room was great. Had a great stay"

"Somersrt cung cap dich vu khach san tot. Vi tri thuan tien. Nhan vien nhiet tinh. Neu ban den HPH, Somerset la mot lua chon tot. "

"Satisfied"

"The workers' service was terrible."

"Not good"

"Very nice hotel and friendly staff! Room was comfortable and whole resort area was very nice. Only problem was I had a light that I couldn't control and it would turn on and off all night. Seemed to be a motion sensor light that had broken or gone faulty. I complained and someone came to look at it but it didn't get fixed. Hope it was just something wrong with my room and not all!"

"두번 생각하지 말고 오세요. 하롱베이 가는거 예약 못하고 왔는데, 앞에서 다 도와주셔서 합당한 가격에 하롱베이 가는 차 예약도 도와주시고, 조식 9층에 있어서 불편하지 않게 푸짐하게 맛있게 먹었고, 방이랑 화장실 완전 너무너무 깨끗하고 깔끔하고 좋아요! 아! 처음에 들어갈때 계단보고 당황하지 마세요, 엄마가 최근에 무릎을 다쳐서 다리가 불편했는데, 옆 주차장 보면 안에 엘리베이터 있어요. 그거 타고 2층 누르면 로비에요!"