6/10 - Được
Leslie
Đi cùng bạn đồng hành
16/06/2025
Thích: Sạch sẽ
Although the room appeared clean, there was a musty smell when we entered and the room’s humidity was very high. The carpet felt damp the whole time and the bathroom tile floor remained damp. A stopper was missing in the bathroom sink. We dealt with these things as the area had been hit hard with heavy rains. We did point out to management that the room’s coffee maker had not been cleaned and was not usable. That was being dealt with. We felt the check in staff and another front desk employee were lacking hospitable qualities. No smiles, no “how can I help you?”, no thank you for your reservation, no explanation of amenities such as hours for breakfast or where fitness room was located or that there was a market for snacks and drinks. Nor was there any information in our room regarding amenities. I point these things out as helpful criticism so small improvements could have made a big difference.
Leslie
Lưu trú 2 đêm vào Tháng 6, 2025
